SURAJ SHRESTHA
Barrie,Canada
Summary
Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to new role in dynamic setting.
Overview
5
5
years of professional experience
Work History
Costumer Service Associate
Horseshoe Resort
11.2024 - 03.2025
- Assisted customers in navigating company's products and services, enhancing their overall experience.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Line Associate
Honda
10.2023 - 09.2024
- Assisted in quality control efforts, ensuring each product met or exceeded company standards before shipment.
- Increased overall productivity with expert knowledge of equipment operation, maintenance, and troubleshooting.
- Assisted in training new hires, providing guidance on proper assembly techniques and safety protocols.
Sales Associate
Himalayan Store
01.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Diploma - Business Entrepreneurship
Georgian College
Barrie, ON04-2025
Skills
- Customer service
- Customer support
- Understanding customer needs
- Problem resolution
- Team collaboration
- Inventory control
- Product sales
- Guest services
Languages
English
Professional Working
Timeline
Costumer Service Associate
Horseshoe Resort
11.2024 - 03.2025
Line Associate
Honda
10.2023 - 09.2024
Sales Associate
Himalayan Store
01.2020 - 03.2022
Diploma - Business Entrepreneurship
Georgian College
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