Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

SURAJ SHARMA

Calgary,AB

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Manager

LG ELECTRONICS
03.2018 - 04.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Education

Bachelor of Science - Electronics And Communication

PUNJAB TECHNICAL UNIVERSITY
PUNJAB, INDIA
04.2011

Skills

  • Customer Service Management
  • Outstanding communication skills
  • Inventory Management
  • Store Merchandising
  • Team leadership and coaching
  • Supply Ordering
  • Work Planning and Prioritization
  • Documentation And Reporting
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification


  • Green Belt Six Sigma certified in 2017
  • Leadership Training in IMT,Ghaziabad
  • ChatGPT Training in Metaleap University

Timeline

Store Manager

LG ELECTRONICS
03.2018 - 04.2024

Bachelor of Science - Electronics And Communication

PUNJAB TECHNICAL UNIVERSITY

Similar Profiles

CREATE PROFILE
SURAJ SHARMA