Suraj Patel

Computer science student at Sacramento State with strong troubleshooting and customer service skills, seeking a student assistant position in IT desktop support. Committed to resolving technical issues and enhancing user experience in a hands-on campus environment. Eager to gain practical IT support experience while contributing to team success.

MandirSevaBot Inventory Management System (Temple Community Project)

• Built a Telegram-based inventory assistant connected to Google Sheets to track temple supplies in real time.
• Troubleshot webhook, automation, and permission issues while deploying workflows using Make.com.
• Assisted volunteers and non-technical users in using the bot and created documentation to improve reliability.

AI-Based Attendance Tracking System

• Developed an AI-based attendance prototype using computer vision on edge hardware.
• Installed dependencies and resolved environment and hardware integration issues during setup.
• Troubleshot camera connectivity and optimized system performance through testing and debugging.

Workstation Setup & Technical Support Experience 

• Installed and configured software, updates, and development tools across Windows and Linux environments for coursework and projects.
• Assisted peers and volunteers with login issues, software errors, and basic device troubleshooting.
• Performed workstation setup, file organization, and peripheral configuration for academic and community activities.

Sanskruti Cultural Group – Sacramento State

• Assisted in organizing student events and coordinating logistics with team members.
• Supported technical setup for presentations, media, and shared equipment during events.
• Demonstrated teamwork, leadership, and time management while balancing academic responsibilities.

Volunteer Technical Support – Temple & Student Events

• Provided basic technical assistance with device setup, presentations, and media equipment.
• Helped volunteers and participants troubleshoot minor technology and connectivity issues.
• Ensured smooth operation of shared equipment through preparation and on-site support.