SURAJ KUMAR JAYAPRAKASH
Brampton,ON
Summary
Detail-oriented manufacturing professional with experience in cabinet production, order verification, and cross-departmental communication. Skilled in resolving production and shipping challenges through effective collaboration. Holds a Project Management credential from Algoma University, targeting entry-level Project Coordinator and Operations Coordinator roles.
Overview
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Cabinet Manufacturing / Production Operations
NEFF Beautiful Living Inc
Brampton, ON
09.2023 - Current
- Support day-to-day cabinet manufacturing operations across wrapping, shipping, and staging, helping completed jobs move through the workflow.
- Verified staged jobs and cabinet information against drawings and job details to identify missing cabinets, doors, or other items before shipment.
- Coordinated with wrapping and shipping teams to assess job status and resolve delays or incomplete orders.
- Follow up with cabinet-making and other production departments to confirm whether missing items have been completed or are being held at another stage.
- Identified label or order-information discrepancies and communicated with appropriate team to ensure corrections before dispatch.
- Assist with preparing, organizing, and handling finished products for wrapping, staging, and truck loading.
- Provided support to team members to ensure smooth workflow. maintain an organized work area and support coworkers in meeting daily production and shipping priorities.
Customer Service Representative( part time)
SAME DAY PRESS
Brampton, Ontario
01.2025 - 02.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Proposed ideas and solutions that improved team collaboration and effectiveness.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Completed household errands promptly to support seamless daily operations. and other essential duties.
Education
Project Management Certificate -
Algoma University
Ontario, CanadaElectric And Electronics Engineering
Sarabhai Institute Of Science And Technology
Thiruvananthapuram , Kerala 04.2014 - 04.2020
Skills
- Manufacturing process optimization
- Lean manufacturing principles
- Production scheduling
- Inventory management
- Label and order accuracy
- Order checks
- Shipping support
- Workflow coordination
- Cross-department communication
- Problem solving
- Time management
- Workplace organization
- Clear communication
- Schedule management
- Resource coordination
- Performance monitoring
- Project scheduling
- Risk analysis and management
- Status reporting
- Project lifecycle
- Training and development
- Verbal and written communication
RELEVANT ACADEMIC PROJECT WORK
Work Permit: Eligible to work in Canada under current work authorization.
Timeline
Customer Service Representative( part time)
SAME DAY PRESS
01.2025 - 02.2026
Cabinet Manufacturing / Production Operations
NEFF Beautiful Living Inc
09.2023 - Current
Electric And Electronics Engineering
Sarabhai Institute Of Science And Technology
04.2014 - 04.2020
Project Management Certificate -
Algoma University