Suraj Humagain
London,ON
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
7-eleven Convenience Store
02.2023 - 08.2023
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Crew Member
Lawson Convenience Store Company
01.2022 - 02.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Team Member
Prime Bakery
10.2020 - 12.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Education
Associate of Applied Science - Manufacturing Engineering Technician
Fanshawe College of Applied Arts And Technology
London, ON04.2025
Skills
- Technical Support
- Overtime Management
- Cash Handling
- Shift Scheduling
- Problem-Solving
- Team Building
- Time Management
- Decision Making
Languages
Japanese
Professional Working
Certification
Safe Food Handler Certificate, london, Ontario, 2023
Timeline
Team Leader
7-eleven Convenience Store
02.2023 - 08.2023
Crew Member
Lawson Convenience Store Company
01.2022 - 02.2023
Team Member
Prime Bakery
10.2020 - 12.2021
Associate of Applied Science - Manufacturing Engineering Technician
Fanshawe College of Applied Arts And Technology
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