Open To Work
SURAFI Fantay
Halifax,Canada
Summary
Licensed interpreter with expertise in access language services, specializing in accurate translations and active listening. Recognized for enhancing client understanding and satisfaction through effective communication strategies. Proficient in Amharic and Tigrinya, leveraging critical thinking and interpersonal skills to deliver exceptional service in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Interprete
Access Language Services
Halifax, Nova Scotia
02.2019 - Current
- Facilitated communication between patients and healthcare providers during examinations and treatments.
- Interpreted verbal and written information accurately for patient understanding.
- Translated medical documents to enhance compliance and clarity for patients.
- Assisted healthcare workers by translating conversations with patients and families.
- Collaborated with medical staff to ensure precise interpretation during procedures.
- Liaised with healthcare and social work agencies to promote services in limited English-speaking communities.
- Conducted pre-interpretation briefings to prepare for complex medical discussions.
- Maintained confidentiality standards while handling sensitive patient information.
Interpreter
Dalhousie dentistry Clinic
01.2017 - 09.2021
- Ensured effective communication strategies among dental staff and patients.
- Delivered accurate oral translations for newcomers during consultations.
- Facilitated clear communication between patients and dental professionals, enhancing understanding.
- Explained treatment procedures and aftercare instructions to patients thoroughly.
- Interpreted conference calls and workplace communications in real-time with precision.
- Maintained confidentiality and upheld professional standards consistently.
- Provided contextual information to improve client comprehension of translations.
- Achieved high accuracy in interpreting dental consultations in Amharic and Tigrinya.
Interpreter
ISANS
01.2017 - 01.2020
- Demonstrated leadership by enhancing work processes and training team members.
- Identified customer needs promptly to ensure efficient service delivery.
- Assisted with customer inquiries and resolved issues to increase satisfaction.
- Delivered exceptional service during face-to-face interactions and phone communications.
Education
Supply Chain and Logistics (Diploma) -
Eastern College
Halifax, NS04-2021
High School Diploma -
Halifax West
Halifax, NS06-2017
Skills
- Active listening
- Amharic and Tigrinya fluency
- Interpersonal communication
- Public relations
- Attention to detail
- Oral and written communication
- Accurate translation
- Microsoft Access and Office
- Audio and video interpretation
- Information interpretation
- Public speaking
- Decision making
- Critical thinking
- Medical terminology
- Memory retention
- Written document translation
- Professional ethics
- Cultural understanding
Certification
- Microsoft Offices award
- Standard First Aid/ CPR
- WHIMS Certificate
- Fire safety training
- World Host Fundamentals Quality Service Training
- Workplace Essentials Service Sector Program
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkPart TimeLocation Preference
RemoteSalary Range
$990/hr - $1000/hrTimeline
Interprete
Access Language Services
02.2019 - Current
Interpreter
Dalhousie dentistry Clinic
01.2017 - 09.2021
Interpreter
ISANS
01.2017 - 01.2020
Supply Chain and Logistics (Diploma) -
Eastern College
High School Diploma -
Halifax West