Surafeal Tafesse Haile
Regina,SK
Summary
I am an experience physician with 5+ years in clinical medicine and hospital management. I have demonstrated leadership in project management and advancing quality healthcare delivery in Africa. I have a proven track record of success in managing complex projects, leading teams, establishing strong partnerships, evidence synthesis, and delivering timely results. Committed to ongoing education and professional development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project coordinator for SBFR (System Bottlenecks Focused Reform)
03.2023
- A national initiative spearheaded by the Ministry of Health primarily aims to locate and resolve significant bottlenecks in the hospital system
- Coordinated the opening a health literacy unit in the hospital, which serves more than 80,000 patients annually
- Coordinated the start of the digital and blocked patient appointment system, which allowed us to reduce patient waiting times for consultation from 90 minutes to 45 minutes
- Led the hospital's transition from paper-based to digital-based system (EMR), improving care coordination, patient satisfaction, card loss, and reducing paper costs
- Participated in a data quality improvement project at our hospital, which led to the hospital being recognized as an excellence center by MoH Ethiopia
- Involved in the implementation of APTS in the pharmacy department.
EMR coordinator for surgical service
Zewdetu Memorial Hospital
04.2023 - Current
- Coordinated the digital transformation of three surgical OPDs and five operation rooms at ZMH
- Oversaw the EMR implementation and utilization of the surgical service
- Instructed employees about EMR
- Contributed to the software development process of the Pulse Tech software company
- Implemented a paperless system in the surgical department and demonstrated a 20% increase in patient satisfaction through quality improvements in digital services
- Taught over 150 medical professionals how to use electronic medical records, including monthly rotating residents.
Operation room director
Zewdetu Memorial Hospital
02.2020 - 10.2023
- Supervised the administrative work of the OR, which caters to 10,000+ patients per year
- Developed many protocols for the OR
- Worked with NGOs, MoH, and AARHB to strengthen surgical services
- Helped initiate the provision of laparoscopy surgery and urology services
- Designed and led a QI project that reduced our patient waiting list by 50%
- Implemented a hotline system to monitor post-operative patients for a period of 30 days.
Quality improvement coach and supervisor
12.2020 - 04.2023
- Provided leadership and direction to a team of professionals to ensure high-quality completion of the project
- Implemented quality assurance programs, trained health care providers on QI, and conducted outreach and education to ensure the hospital provided excellent patient care, improving patient satisfaction and health outcomes
- Mentored regional hospital in collaboration with the Ministry of Health
- Designed quality improvement project and followed the progress
- Trained more than 1000+ health care professionals in Quality Improvement and designed 30+ QI projects addressing numerous issues
- Designed and led a QI project that reduced surgical site infection among moms with caesarian sections by 60%, evidenced by shifts in SPC charts after implementing QI projects and published in the seventh national quality bulletin by MoH
- Improved the utilization of the WHO safe surgery checklist by 35% through a QI project
- Results published in MoH's quality bulletin.
QUALITY IMPROVEMENT FOCAL
JHPIEGO ETHIOPIA
10.2020 - 11.2022
- Designed and led a quality improvement project on a safe surgery package
- Prepared capacity building session for the project team
- Coordinated and participated in implementing the “Strengthening System for Improved Surgical Outcomes(SSISO) Project over the past two years with Jhpiego, a Johns Hopkins University Affiliate
- Selected for an oral podium presentation on the abstracts of Reducing surgical site infection among mothers who underwent cesarean section at Zewditu Memorial Hospital at Bethune Round Table 2022 Virtual Conference in Canada
- Our project,” Improving utilization to surgical safety checklist at Zewditu Memorial Hospital,” was chosen at the 22 COSECSA Annual Scientific Conference 2022 held in Windhoek, Namibia, and I presented orally.
General practitioner and Inpatient department director
Shegaw Motta General Hospital
02.2018 - 12.2018
- Conducted Clinical evaluation of 200 patients/month
- Supported the general administrative work of the hospital
- Provide direction and support to department caregivers toward the attainment of a short and long-term plan
- Developed standards of inpatient practice guidelines for hospital-wide use
- Established a health education unit.
Education
Certificate of Effective Healthcare Management -
University of Toronto
01.2024
Master’s in Public Health -
Gamby medical and business college, Addis Ababa
01.2023
Doctor of Medicine (MD) -
Addis Ababa University, Ethiopia
01.2017
Skills
- STATA
- R
- SPSS
- ODK
- Kobo toolbox
- VosVeiwer
- Mendeley
- EndNote
- Microsoft Office Suite (Excel, PowerPoint, Office Suite)
- Communication Skills
- Ability to effectively work in teams
- Time management skills
- Ability to work in complex environments and projects
Websites
Certification
- LEADERSHIP MANAGEMENT AND GOVERNANCE CERTIFICATE, USAID and Jhpiego in collaboration with AMREF, EMA, and MSH, 04/2022
- LEADERSHIP ESSENTIALS CERTIFICATE, Center for Creative Leadership, 12/2022
- LEADERSHIP AND PROGRAMME MANAGEMENT IN INFECTION PREVENTION AND CONTROL CERTIFICATE, WHO online course, 12/2022
- PROJECT MANAGEMENT CERTIFICATE, Addis Ababa University, School of Commerce, 05/2022
- QUALITY IMPROVEMENT TRAINING OF TRAINERS CERTIFICATE, Addis Ababa city administration Health Bureau, 05/2019
- NATIONAL COMPREHENSIVE HIV CARE AND TREATMENT CERTIFICATE, Addis Ababa UniversityHIV prevention, Care and Treatment(AAU-HICT), 04/2017
Published Papers
- Reducing surgical site infection among mothers who underwent cesarean section at ZMH
- Improving utilization of the surgical safety checklist at Zewditu Memorial Hospital
Papers Awaiting Peer Review
Quality of life and associated factors among children with meningomyelocele at ZMH
Society Membership
Member of Junior Doctors Network Ethiopian Medical Association
Publications
- Reducing surgical site infection among mothers who underwent cesarean section at ZMH
- Improving utilization of the surgical safety checklist at Zewditu Memorial Hospital
References
- Dr. Achamyelesh Kifele, Consultant Pediatrician and Assistant Professor of Pediatrics and Child Health, Chief Medical Officer for UNMIK, acham_kif@yahoo.com
- Dr. Birhanu Abera, Consultant Urogyenacology, CEO, ZMH, birhanua31@gmail.com
- Dr. Eden Alemhayeu, Consultant Psychiatrist and Medical director, ZMH, edenruiel39@gmail.com
Languages
English
Professional Working
Amharic
Native or Bilingual
French
Elementary
Timeline
EMR coordinator for surgical service
Zewdetu Memorial Hospital
04.2023 - Current
Project coordinator for SBFR (System Bottlenecks Focused Reform)
03.2023
Quality improvement coach and supervisor
12.2020 - 04.2023
QUALITY IMPROVEMENT FOCAL
JHPIEGO ETHIOPIA
10.2020 - 11.2022
Operation room director
Zewdetu Memorial Hospital
02.2020 - 10.2023
General practitioner and Inpatient department director
Shegaw Motta General Hospital
02.2018 - 12.2018
Certificate of Effective Healthcare Management -
University of Toronto
Master’s in Public Health -
Gamby medical and business college, Addis Ababa
Doctor of Medicine (MD) -
Addis Ababa University, Ethiopia
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