Supriya Supriya
Surrey,BC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Semiahmoo Bottle Depot
12.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Customer Service Representative
Maharaja Sweets
05.2023 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier Supervisor
Scott Road Bottle Depot
04.2022 - 12.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Education
MBA - Marketing
University Canada West
Vancouver, BC09.2023
Master of Science - Biochemistry And Molecular Biology
Guru Nanak Dev University
Amritsar India08.2015
Skills
- Strategic Planning
- Business Development
- Inventory Control
- Data Analytics
Certification
- BST License
Avaliability
Full Time
Timeline
Customer Service Representative
Maharaja Sweets
05.2023 - 10.2023
Supervisor
Semiahmoo Bottle Depot
12.2022 - Current
Cashier Supervisor
Scott Road Bottle Depot
04.2022 - 12.2022
MBA - Marketing
University Canada West
Master of Science - Biochemistry And Molecular Biology
Guru Nanak Dev University
- BST License
Similar Profiles
Sophia SeolSophia Seol
Supervisor at Colllingwood Bottle DepotSupervisor at Colllingwood Bottle Depot
Wyatt WhalenWyatt Whalen
.. at Rimbey Bottle Depot.. at Rimbey Bottle Depot
PRABHJINDER SINGHPRABHJINDER SINGH
Cashier Helper at Beverly Bottle DepotCashier Helper at Beverly Bottle Depot