Supriya Sheshu

Senior Engineering Manager Dec 2023 - Current

Principal Production Engineer Dec 2020 - Nov 2023

Senior Production Engineer April 2018 - Nov 2020

Production Engineer Jan 2013 - March 2018

• Production engineering lead for search and native advertising marketplace that generates billion dollar annual revenue serving 6 billions ads calls and generating 5 million customer reports daily
• Successfully lead teams across the US, Taiwan and India focusing on application's advertiser interfaces, reporting and analytics
• Collaborated closely with Development and Product teams
• Key member of the project since its inception in 2013 to productionize, optimize, scale and manage the application to eventual shutdown
• Built and scaled infrastructure from 4 hosts to 10000+
• Technical lead to migrate monolithic applications architecture to microservices using docker and kubernetes and On-premises applications to Amazon public cloud
• Designed and implemented a robust business continuity and disaster recovery plan for the application resulting in a 20% reduction in customer-reported incidents and on-call duty
• Managed and monitored distributed batch processing and real time data streams, processing ~50TB daily and storing ~30PB of data
• Collaborated with stakeholders to develop strategies for piloting, pushing and rolling back changes and built the CI-CD pipelines
• By streamlining production quality controls achieved a 99% success rate in product launches
• Participated in design and architecture review meetings to ensure applications can meet security, scalability, performance and quality standards in accordance with agreed upon SLA
• Designed and implemented in-house chaos engineering framework, boosting system resilience
• Setup escalation process and runbook, developed comprehensive training program for tier 1-3 support folks to enable 24x7 operational support
• Ran incident post mortem management meetings
• Improved product operability and cost efficiency
• Implemented an automated self healing framework to trigger operational actions based on predetermined KPIs, reducing manual intervention
• Built dashboards to monitor the application performance and behavior
• Helped analyze bottlenecks and troubleshoot issues easily
• Demoed proof of concepts, presented product operability metrics and migration success stories at brown bag sessions
• Directed all facets of people management from hiring and mentoring to goals setting and performance reviews.

• Designed and developed application to diagnose availability, performance and business continuity of various network storage devices in the On-premises data center.