Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Supriya Sharma

Calgary,Canada

Summary

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence, consistently driving success through teamwork and dedication to achieving results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Rec Room
07.2021 - Current
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

PRA

PC Financial
06.2023 - 10.2024
  • Filing applications, handling administrative requests and queries from senior manager.
  • Gained strong leadership skills by managing projects from start to finish.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to develop and implement creative solutions to complex problems.

Manager

Cloud 9
03.2020 - 08.2023
  • Cross-trained existing employees to maximize team agility and performance.
  • Established team priorities, maintained schedules and monitored performance.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Manager

Dominos
02.2018 - 07.2021
  • Oversaw store opening and closing, including recording cash drawers, and making bank deposits
  • Reviewed customer issues implemented corrective action plan, leading to result
  • Manage day-to-day store operations, including supervision and assignment delegation for 15-20 team members
  • Strengthened product branding initiatives and coordinated effective marketing campaign
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

KINIOSIOLOGY - SPORTS SCIENCE

Mount Royal University
Calgary
07-2022

Aircraft Maintenance Engineering - undefined

SAIT
04.2017

Skills

  • Proficient in research methodologies
  • Strategic problem-solving skills
  • Strong verbal communication
  • Strong organizational skills
  • Resilient in dynamic environments
  • Willingness to consider diverse perspectives
  • Precision-focused approach
  • Proven leadership experience
  • Cross-functional collaboration
  • Enthusiastic commitment
  • First aid certification
  • Proficient in CPR level C
  • Systematically organized
  • Skilled in using MS Office tools
  • Drink mixing expertise
  • Fundamental accounting skills
  • Health code enforcement knowledge

Accomplishments

  • Professional Development Studies: Bartending course, 2022
  • Talent Acquisition Specialist, International Fitness Holdings, Completed 2022
  • Microsoft Office Specialist: Excel Associate (2020)

Microsoft Certification badge for Microsoft Excel

Languages

English
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Hindi
Full Professional

Certification

  • Certification of appreciation: Ketto Organization (2025)
  • Microsoft Word 2019: (2020)

Pearson Certificate in Microsoft Word

  • Management Foundations: Advanced Applications (2021)

Certificate through LinkedIn Learning

  • ProServe: Alberta liquor services (2016)
  • Customer service expert (2017)
  • Cpr and First Aid Training (2021)

Timeline

PRA

PC Financial
06.2023 - 10.2024

Bartender

Rec Room
07.2021 - Current

Manager

Cloud 9
03.2020 - 08.2023

Manager

Dominos
02.2018 - 07.2021

Aircraft Maintenance Engineering - undefined

SAIT

KINIOSIOLOGY - SPORTS SCIENCE

Mount Royal University

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Supriya Sharma