Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Counter Attendant
Subway
07.2021 - Current
Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
Greeted customers with smile and provided helpful suggestions.
Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
Handled cash transactions accurately, contributing to overall financial accountability.
Crew Member Team Leader
McDonald's
02.2021 - 06.2022
Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
Sales Associate
7-eleven
02.2021 - 06.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Crew Member
McDonald's
11.2018 - 12.2020
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Warehouse Assistant
Ballore Logistics
06.2020 - 11.2020
Loaded and unloaded delivery trucks promptly for further distribution.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Packaged and shipped orders accurately to promote safe and quick delivery to customers.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
Education
Bachelor of Business Administration - Human Resource Management
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
08.2020
Skills
Customer Service
Accuracy and efficiency
Customer Assistance
Efficient multitasking
Excellent work ethic
Cash handling proficiency
Time Management
Cash Register Operation
Conflict Resolution
Certification
Food handler Certificate
Timeline
Food Counter Attendant
Subway
07.2021 - Current
Crew Member Team Leader
McDonald's
02.2021 - 06.2022
Sales Associate
7-eleven
02.2021 - 06.2021
Warehouse Assistant
Ballore Logistics
06.2020 - 11.2020
Crew Member
McDonald's
11.2018 - 12.2020
Bachelor of Business Administration - Human Resource Management
Sheridan College Institute of Technology And Advanced Learning