Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SUPREET KAUR

SHIFT SUPERVISOR
Surrey,BC

Summary

Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

2025
2025
years of professional experience
18
18
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

SHIFT SUPERVISOR

Pizza Hut
2 2019 - Current
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Conducted routine inspections to check quality and compliance with established specifications.

SALES REPRESENTATIVE

Titanium Autogroup
01.2024 - 08.2024


  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Participated in trade shows and conferences to network and generate leads.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Presented professional image consistent with company's brand values.

SERVER

Haveli Bistro
07.2022 - 01.2023


  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

SALES ASSOCIATE

Guess
11.2021 - 03.2022
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Associate of Science - ASSOCIATE IN SCIENCE

Langara College
Vancouver, BC
05.2001 - 01.2019

Skills

Customer-Oriented

Schedule Management

Cash handling expertise

Staff Management

Workplace Safety

Inventory control and record keeping

Negotiation

Sales monitoring

Team Supervision

Problem-Solving

Certification

Level 1 Food Safety

Timeline

SALES REPRESENTATIVE

Titanium Autogroup
01.2024 - 08.2024

SERVER

Haveli Bistro
07.2022 - 01.2023

SALES ASSOCIATE

Guess
11.2021 - 03.2022

Associate of Science - ASSOCIATE IN SCIENCE

Langara College
05.2001 - 01.2019

SHIFT SUPERVISOR

Pizza Hut
2 2019 - Current

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