Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
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SUPREET KAUR

Surrey,BC

Summary

Detail-oriented administrative manager with 2 years of experience coordinating schedules, managing bookings, and ensuring efficient operations in busy environments. Proven ability to maintain accuracy while handling high volumes of reservations and inquiries. Skilled in customer service, adept at resolving issues promptly, and looking after the cleaning and overall development of a medical spa.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Uptown Med Spa
Surrey, British Columbia
01.2023 - Current
  • Provided exceptional service, welcoming guests, managing mail and
  • Working with management to address challenges
  • Took accountability for completing required administrative paperwork
  • And business administration duties
  • Created flyers, brochures, and PowerPoint presentations for meetings
  • And events
  • Operated photocopiers, scanners, voicemail systems and facsimile
  • Machines
  • Responded to customer inquiries via email and telephone
  • Supported office staff and management with errands, deliveries and
  • Appointment setting
  • Answered telephone calls, took messages and distributed messages to
  • Appropriate personnel
  • Proofed documents and organized records, reports and files
  • Answered calls on multi-line telephone system to direct callers, provide
  • Information and make appointments
  • Updated accounting systems with expenses and payments
  • Managed master calendar and individual team schedules, smoothly
  • Balancing customer and workload demands
  • Maintained well-organized office documents and promptly retrieved files.
  • Maximized team members' productivity

HOUSEKEEPER AIDE

Quality Inn
vancouver, British Columbia
08.2022 - 12.2022
  • Performed inspections of rooms and common areas to maintain
  • Cleaning standards
  • Completed surface sanitization, deep cleaning and window washing
  • Cleaned and dusted rugs, upholstery and draperies
  • Dusted and polished furniture, appliances and electronics
  • Moved supplies, linens, and consumables to appropriate rooms
  • Addressed client cleaning requests and provided prompt solutions
  • Cleaned and shined windows, counter tops and fixtures to maintain
  • Professional appearance
  • Washed linens, blankets and draperies before and after guest visits
  • Deep-cleaned floors by routinely performing shampooing, waxing and
  • Buffing tasks

Crew Member and Cashier

McDonalds
Surrey, British Columbia
08.2022 - 12.2022
  • Kept up a high pace to minimize customer wait times at checkout
  • Worked in the kitchen to provide clean and healthy food to the customers
  • Balanced cash drawers at shift beginning and end
  • Cleaned and sanitized checkouts and other high-touch surfaces
  • Answered questions regarding special and seasonal products
  • Provided customers with outstanding customer service exceeding store expectations
  • Greeted customers with prompt and friendly service
  • Promoted store loyalty programs, credit cards, and protection plans to Guests
  • Maintained cleanliness and organization of the dining area

Education

POST GRADUATE DIPLOMA - GENERAL STUDIES -

Kwantlen polytechnic university
Surrey, BC

Skills

  • Food Service
  • Kitchen Experience
  • Cleaning Experience
  • Food Production
  • Computer Skills
  • Math
  • Office management
  • Data entry
  • Computer operation

Certification

  • Food Safety Certification
  • ECEA certificate
  • CPR
  • First aid
  • Security License

Languages

  • English, Advanced
  • Hindi, Advanced
  • Punjabi, Advanced

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Manager

Uptown Med Spa
01.2023 - Current

HOUSEKEEPER AIDE

Quality Inn
08.2022 - 12.2022

Crew Member and Cashier

McDonalds
08.2022 - 12.2022

POST GRADUATE DIPLOMA - GENERAL STUDIES -

Kwantlen polytechnic university

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