Supreet Kaur
Brampton,ON
Summary
Proven Assistant Restaurant Manager with a track record of enhancing customer satisfaction and streamlining operations at Golden Crust. Expert in cash handling and relationship management, achieving a significant improvement in guest experiences through exceptional service and operational excellence. Skilled in both teamwork and food safety, consistently exceeding employer expectations without compromising quality.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
The Indian Sweet House And Restaurant
Brampton, ON
06.2023 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Assistant Restaurant Manager
Golden Crust
Punjab, India
02.2022 - 03.2023
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Conducted regular performance evaluations, providing constructive feedback for professional growth.
- Expanded restaurant''s reputation for exceptional service by consistently exceeding customer expectations through attentive care.
Education
Advanced Diploma In Social Services (CSW) - Community And Social Services Management
Sheridan College Institute of Technology And Advanced Learning
BramptonSkills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Food Preparation
- Order Taking
- Food safety knowledge
- Cash handling expertise
- Verbal and written communication
- Hygiene practices
- Guest experiences
- Operations and procedural knowledge
- Upselling strategies
- Cash Handling
- Exceptional customer service
- Hospitality service expertise
- Quality Control
- Relationship Management
- Table setting knowledge
- Front-of-house display creation
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
References
Restaurant Manager Contact Details:
+1 (437) 556-9894
+1 (365) 777-4133
Timeline
Restaurant Team Member
The Indian Sweet House And Restaurant
06.2023 - Current
Assistant Restaurant Manager
Golden Crust
02.2022 - 03.2023
Advanced Diploma In Social Services (CSW) - Community And Social Services Management
Sheridan College Institute of Technology And Advanced Learning