SUPREET KAUR
Victoria,BC
Summary
Proven leader with a track record of exceeding sales goals at SOFTMOC through exceptional customer service and problem-solving skills. Skilled in POS systems and adept at multitasking, excel in fast-paced environments, ensuring operational excellence and fostering positive customer relations. Achievements include streamlining inventory control and enhancing employee performance through effective scheduling and communication.
Overview
5
5
years of professional experience
Work History
Store Manager
SOFTMOC
08.2022 - Current
- Managed daily operations to ensure the smooth functioning of the store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Shift Supervisor
TIM HORTONS
01.2019 - 07.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Delivered successful training to more than 20 employees during tenure, educating on successful work processes and productivity strategies.
Education
Associate of Science - BIOLOGY
CAMOSUN COLLEGE
Victoria, BC04.2020
Skills
- Fast Typing 45 wpm
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Friendly and Positive
- Outstanding communication skills
- POS Systems
- Employee Scheduling
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Store Manager
SOFTMOC
08.2022 - Current
Shift Supervisor
TIM HORTONS
01.2019 - 07.2022
Associate of Science - BIOLOGY
CAMOSUN COLLEGE
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