Supreet Kaur
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Financial Services Representative
Propel Holdings
Winnipeg, MB
03.2022 - 06.2023
- Verified documented and requested disbursements to facilitate payments.
- Discussed financial needs and goals to present investment options aligned with clients' financial status.
- Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
- Utilized assistive software, reporting tools and illustrations to educate clients on financial services .
Operational Specialist
Skip the Dishes
Winnipeg, MB
05.2021 - 06.2023
- Built strong operational teams to meet process and production demands.
- Oversaw implementation of procedures, goals and objectives within operations.
- Evaluated and reported on department metrics to upper management.
- Trained, mentored and motivated employees to maximize team productivity.
IOS Customer Service
Apple
Winnipeg, MB
03.2021 - 01.2022
- Helping customer's with ios issues .
- Taking unlimited calls in a day/ helping people live support.
- Build relations with customer's , learning everyday new techniques.
Digital Marketing Executive
Solutions Expert
Mississauga, ON
08.2020 - 02.2021
- Oversaw social media and digital marketing strategy to increase brand exposure and audience engagement.
- Developed marketing packages involving web design, remarketing campaigns, key phrase packages and new media advertising campaigns to increase search engine optimization for clients.
- Developed targeted strategies and project plans to drive vision and enhance business value.
- Delivered marketing strategy updates to upper-level management.
Cashier Manager
Osmos's Shawarma
Brampton, ON
02.2018 - 01.2020
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Built and maintained working relationships with peers and upper management.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Office Administrator
Ms Benipal trucking
Brampton, ON
- Filtered emails based on importance and escalated issues to leadership.
- Processed financial documents, contracts, expense reports .
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
Business Development Manager ,Talent Acquisition
Prime Group of companies
Mississauga, ON
- Developed and implemented strategies to increase sales and market share.
- Created presentations to attract new business opportunities.
- Posted job openings on various job boards, social media sites, and other resources.
- Developed and maintained relationships with hiring managers to understand their talent needs.
- Conducted initial phone screens of potential candidates.
Education
Diploma - Business Marketing
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ONSkills
- Microsoft Office Expertise
- Teamwork
- Report Generation
- Manage Staff , resolving issues and understanding needs
- Employee Development and customer relationship
- Promotional Support
- Salesforce /CRM expert
Timeline
Financial Services Representative
Propel Holdings
03.2022 - 06.2023
Operational Specialist
Skip the Dishes
05.2021 - 06.2023
IOS Customer Service
Apple
03.2021 - 01.2022
Digital Marketing Executive
Solutions Expert
08.2020 - 02.2021
Cashier Manager
Osmos's Shawarma
02.2018 - 01.2020
Office Administrator
Ms Benipal trucking
Business Development Manager ,Talent Acquisition
Prime Group of companies
Diploma - Business Marketing
Sheridan College Institute of Technology And Advanced Learning
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