Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Supreet Bath

White Rock

Summary

Experienced professional with a strong background in customer service, leadership, and accounting, bringing over 7 years of experience in high-pressure, compliance-focused environments. Proven ability to manage teams, ensure adherence to security protocols, and deliver exceptional service while maintaining accuracy and confidentiality. Adept at problem-solving, conflict resolution, and multitasking in fast-paced settings. Combines analytical thinking from an accounting background with a people-first approach to ensure safety, efficiency, and a positive customer experience

Overview

7
7
years of professional experience

Work History

Front Counter Sales Representative

Kal Tire
01.2024 - Current
  • Delivered professional service to a high volume of customers daily, resolving inquiries and ensuring client satisfaction with calm and efficiency.
  • Assessed customer needs and recommended safety-compliant products, demonstrating attention to detail and accountability.
  • Handled sensitive vehicle safety-related documentation and payment processing with a high degree of accuracy and discretion.
  • Maintained situational awareness in a fast-paced environment while de-escalating difficult interactions respectfully and effectively.
  • Worked collaboratively with team members to support safe and efficient daily operations.

Supervisor

Comfort Inn & Suites
01.2021 - 06.2023
  • Supervised front office operations in a 24/7 hospitality setting.
  • Trained and led staff in delivering courteous and professional service.
  • Responded calmly and efficiently to guest escalations, including security-related concerns.
  • Maintained high standards of cleanliness and safety throughout the facility.
  • Coordinated with external agencies to ensure seamless daily operations.
  • Kept accurate logs, coordinated shift transitions, and ensured compliance with all internal safety and procedural regulations.

Senior Associate

Seven-11
01.2018 - 01.2021
  • Delivered efficient, courteous service in a high-traffic retail setting while enforcing store safety protocols.
  • Monitored store premises and coordinated with delivery personnel, maintaining a secure environment.
  • Managed cash and inventory with integrity and diligence, ensuring compliance with company loss prevention procedures.
  • Used conflict management skills to de-escalate tense customer interactions, prioritizing safety and respect.
  • Managed customer conflicts with professionalism and composure.
  • Maintained accurate inventory records and adhered to security protocols.

Education

Certification of Accounting and Payroll - Accounting Technology and Bookkeeping

CDI College
08.2025

Post Baccalaureate Diploma - International Business

Thompson River University
12.2020

BBA - Human Resources Management

Jiwaji University
11.2016

Skills

  • Customer service expertise
  • survillance
  • communication skills
  • conflict resolution and De-escalation
  • Regulation compliance and attention to detail
  • Problem Solving & Critical Thinking

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional

Timeline

Front Counter Sales Representative

Kal Tire
01.2024 - Current

Supervisor

Comfort Inn & Suites
01.2021 - 06.2023

Senior Associate

Seven-11
01.2018 - 01.2021

Post Baccalaureate Diploma - International Business

Thompson River University

BBA - Human Resources Management

Jiwaji University

Certification of Accounting and Payroll - Accounting Technology and Bookkeeping

CDI College

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Supreet Bath