Suprakash Dixit

• Assisted in organizing community events to promote local resources and services.
• Supported fundraising initiatives by engaging with potential donors and sponsors.
• Educated community members on available programs and resources.
• Collaborated with other volunteers to create a positive work environment.
• Helped with prep, set up, and breakdown of community and public events.

• Assisted customers with selecting items and answering questions about products.
• Trained new associates on store operations, policies, and procedures.
• Stocked shelves with merchandise and ensured product displays were neat and orderly.
• Organized backroom areas to maintain a clean and organized work environment.
• Conducted inventory checks to ensure accuracy of shelf stock.
• Oversaw quality control to identify inconsistencies and malfunctions.

• Led workshops and classes for students and university staff.
• Promoted diversity and inclusion initiatives across campus operations and programs.
• Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
• Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
• Negotiated contracts with vendors for services such as IT maintenance or event catering.

• Led staff training sessions to improve service delivery and customer engagement.
• Implemented and evaluated staff, volunteer or training programs.
• Analyzed center performance metrics to identify trends and areas for improvement.
• Evaluated building condition, workflow and service quality to keep operations in compliance with requirements.

• Developed marketing strategies to promote center services and events effectively.
• Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
• Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
• Provided guidance to team members on how to handle difficult customer situations while maintaining excellent customer service levels.
• Analyzed customer feedback data to identify areas for improvement in service delivery.

• Maintained accurate records of client information according to confidentiality policies.
• Resolved conflicts among staff members by providing effective communication strategies.
• Formulated policies and procedures that addressed safety concerns within the center.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Managed daily operations of a center with over 200 staff members and 5000 clients.

· Assisted in preparing and filing individual and business tax returns as per Indian tax laws

· Communicated with clients to collect documents and resolve tax-related queries

· Suggested improvements to streamline the tax filing and document collection process.

· Handled data entry and maintained confidential client records accurately.

· Supported marketing activities, including social media management and client outreach.