Supinder Kaur
Surrey,BC
Summary
Proven leader with a track record of enhancing operational efficiency at Papa Joes Pizza, adept in inventory control and operations management. Skilled in fostering team engagement and excelling in customer service improvement, demonstrating adaptability and a goal-oriented approach. Achieved significant improvements in food safety and service quality, underscoring a commitment to excellence and continuous improvement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Papa Joes Pizza
Surrey, British Columbia
11.2023 - Current
- Document management system to organize files, keeping up-to-date, and easily accessible data.
- Create new strategies for improving customer service standards.
- Analyzing sales data to identify trends and adjust strategies accordingly.
- Promote safe working conditions by monitoring safety procedures and equipment.
- Investigate and resolve customer complaints concerning food quality and service.
- Serve customers by phone to take orders and answer product or service questions.
- Supervise, train, and evaluate kitchen staff on proper food-handling techniques and safety procedures.
- Consistently maintain high levels of cleanliness, storage and sanitation of food and beverage products to ensure quality.
- Review daily task lists with employees, and assign tasks for completion.
- Observe food safety and sanitation protocols to reduce germ spread.
- Oversee inventory and order ingredients to restock freezers and pantry.
- Foster a positive working environment, encouraging teamwork and employee engagement.
Package Handler
Fedex Ground
Aldergove , British Columbia
10.2023 - Current
- Inspect packages for damages or defects and record any issues found.
- Work flexible hours, including weekends and holidays, to meet business needs.
- Scan and sort packages according to destinations
- Follow company policies and procedures for secure package handling.
Education
Social Service Worker
University of The Fraser Valley
Abbotsford, BCCCP
Options Community Services
SurreyFood Banks And Women Place
Sources
Langley, BCSkills
- Schedule development
- Inventory control
- Operations management
- Policy and procedure development
- Documentation and reporting
- Process monitoring and improvement
- Training and mentoring
- Goal oriented
- Quality control inspection
- Adaptable to change
Certification
- Bc Food safe certificate level 1
- Naloxone Certification
Languages
Punjabi
Native/ Bilingual
Hindi
Full Professional
Accomplishments
- Fedex best worked employee 5 certificates
References
References available upon request.
Timeline
Supervisor
Papa Joes Pizza
11.2023 - Current
Package Handler
Fedex Ground
10.2023 - Current
Social Service Worker
University of The Fraser Valley
CCP
Options Community Services
Food Banks And Women Place
Sources
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