Supaporn Jarupad
Toronto,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with a talent for interacting with staff at all organizational and public levels.
Overview
3
3
years of professional experience
Work History
Sales Representative
Bonnon Resort
03.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained a comprehensive understanding of products, services and competitors to enhance sales presentations.
Passenger Service Agent
Nok Airlines Public Company
08.2020 - 08.2021
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over the PA system.
Education
Diploma - Sales And Marketing
ILAC International College
920 Yonge Street 08.2025
Bachelor of Arts - Aviation Business Administration
Rangsit University
Thailand04.2021
Skills
- Product and Service Knowledge
- Product Management and Pricing
- Quote Information
- Customer Retention Abilities
Cinematic
My cinematic hobby involves:
Film Analysis: I engage in analyzing films critically, breaking down narrative structures, character arcs, and thematic elements. This skill enhances my ability to discern and appreciate the creative decisions made by filmmakers.
Film History Exploration: Exploring the history of cinema allows me to recognize how filmmaking techniques have evolved over time. This knowledge enables me to contextualize contemporary films within the broader scope of cinematic history.
Timeline
Sales Representative
Bonnon Resort
03.2022 - Current
Passenger Service Agent
Nok Airlines Public Company
08.2020 - 08.2021
Diploma - Sales And Marketing
ILAC International College
Bachelor of Arts - Aviation Business Administration
Rangsit University