Open To Work
Sun Young PARK
Burnaby,BC
Summary
Customer service professional with sharp focus on enhancing customer experiences and streamlining processes. Valued for fostering teamwork and driving results through adaptive strategies and effective communication. Known for problem-solving abilities and customer-centered approach.
Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Overview
1
1
Certification
Work History
Customer Service Manager
Silver Spring Medical Spa
Vancouver, BC
03.2024 - 2026
- Led customer service team to enhance patient satisfaction and streamline operations.
- Developed training programs to improve staff performance and service delivery standards.
- Implemented feedback systems to gather client insights, driving continuous improvement initiatives.
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
Education
Accupunture
Central College
New Westminster, BC09-2025
Skills
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
Certification
- Licensed Esthetician Instructor in my Country.
- Dermologica Training - 2003. Vancouver
Timeline
Customer Service Manager
Silver Spring Medical Spa
03.2024 - 2026
Accupunture
Central College