Sun Young Park
Vancouver,BC
Summary
Mrs. Sun Young is a highly motivated and flexible ECE who excels at developing individual care plans for children's social, physical, intellectual, cognitive, and emotional development. With her optimistic and attentive approach, she effectively engages children while maintaining a service-minded and ethical spirit. As a popular team player, Mrs. Sun Young's commitment, personality, and enthusiasm ensure her success in her professional career.
Overview
7
7
years of professional experience
Work History
Innovative Impact Award
Translink
11.2023 - 11.2023
- Interacted with customers in friendly and knowledgeable way.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Approached issues proactively to best meet current and future community needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Transit Volunteer
Translink
07.2023 - Current
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Helped customers navigate the transit system and access needed resources.
ECE / IT Educator
Vancouver Society Of Children's Centres
12.2021 - Current
- Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-by-day duties accurately and efficiently.
- Observed and supervised 37 children and their safety in daily basis.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Consulted with families to discuss activities and behaviors of each child.
Service Associate
Disco Cheetah
06.2019 - 08.2020
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Answered constant flow of customer calls with minimal wait times.
Manager
Jenny Edu English School
04.2017 - 04.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Maintained positive energy and enthusiasm in fast-paced environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Occupational First Aid Level 1 -
St. John Ambulance
Vancouver, BC07.2022
First Aid With CPR-C-AED -
St. John Ambulance
Vancouver, BC07.2022
Diploma - Early Childhood Education - Infant And Toddler
Sprott Shaw College
Vancouver, BC09.2020
Bachelor of Arts - Visual Communication Design
Busan National Institute For Lifelong
Busan, Korea08.2008
Diploma - Advertising Design
Seoil University
Seoul, Korea02.2005
Skills
- Customer Service
- Well-Acquainted with Local Transit Systems
- Issue and Complaint Resolution
- POS Systems Fluency
- Computer Proficiency
- Providing Appropriate Information and Service
- Effective Communication
- Problem Solving
- Multitasking Abilities
- Attention to Detail
- Calm and Professional in a Fast-Paced Environment
Additional Information
References are available upon request.
Timeline
Innovative Impact Award
Translink
11.2023 - 11.2023
Transit Volunteer
Translink
07.2023 - Current
ECE / IT Educator
Vancouver Society Of Children's Centres
12.2021 - Current
Service Associate
Disco Cheetah
06.2019 - 08.2020
Manager
Jenny Edu English School
04.2017 - 04.2018
Occupational First Aid Level 1 -
St. John Ambulance
First Aid With CPR-C-AED -
St. John Ambulance
Diploma - Early Childhood Education - Infant And Toddler
Sprott Shaw College
Bachelor of Arts - Visual Communication Design
Busan National Institute For Lifelong
Diploma - Advertising Design
Seoil University
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