Sunsureth G Ramirez
Los Angeles
Summary
I am a innovative valuable employee for my unique way of seeing the world and finding the beauty in every person or thing I come across. As I apply my high spirits, bubbly personality, and strong work ethic into anything I set my mind to. I firmly believe with God all things are possible.
Overview
18
18
years of professional experience
Work History
Crew Member
Trader Joe's
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs, creating a welcoming environment
- Provided excellent customer service while building relationships with customers to encourage repeat business.
- Working efficiently in a fast place environment while multi-tasking
- Mastering and thriving in each role as a crew member
Catering
World Famous TacoMan
12.2020 - 11.2023
- Played key role in special events catering, ensuring high-quality food production under pressure.
- Oversaw catering operations for special events, ensuring smooth execution and exceeding client expectations every time.
- Demonstrated adaptability in handling diverse clientele, catering communication styles according to each unique situation encountered.
- Collaborated with team members to execute seamless catering events for clients.
Referral Specialist
St. John's Well Child & Family Center
01.2019 - 03.2020
- As a Referral Specialist I was in charge of all internal referrals to Homeless Service Program that were assigned through eCW based off the 18 St Johns Well Child clinics. In charge of initial intake which determined if the client was eligible to in house and external programs.
- Referrals ranged from 30-50 monthly. Data collection, analysis and reporting in monthly internal reports and quarterly grant required reporting.
- Answer calls, book appointments, addresses referrals, data entry. Complete intakes, send referrals for patients to other organizations.
- Provide resources to shelters, food banks, clothes, legal aid assistance and landlord and tenant rights.
- Assists case managers in conducting comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an individual service plan.
- Provide clients with resources. One on one visits and office appointments to work on housing plans. Wellness check for at risk clients.
Front Desk Medical Receptionist
St. John's Well Child & Family Center
10.2014 - 12.2018
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Implemented electronic health record systems for efficient patient data management and retrieval.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
CareTaker
HISS in home supportive System
07.2010 - 03.2012
- Provided compassionate care and support to clients in daily living activities.
- Developed individualized care plans based on client assessments and preferences.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Organized residents to appointments, improving access to essential services.
Greeter/ Ticket taker
Staples Center (Crypto Center)
08.2007 - 03.2009
- Managed crowd flow during events, enhancing guest experience and safety protocols.
- Welcomed guests, ensuring positive first impressions and smooth entry processes.
- Provided information on venue services and event details to enhance guest engagement.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
Education
High school -
Los Angeles Conservation Corps
Los Angeles, C.A06-2008
High School Diploma - Cake decorating school
Coast Career College
Los Angeles, C.ASkills
- Great leadership
- Amazing greeting skills
- Excellent Computer skill
- Microsoft word, Microsoft powerpoint, Microsoft excel, Adobe
- EClinicalworks
- Creative mind
- Verbally fluent and can express ideas well
- Team collaboration
- Work ethic and integrity
- Customer assistance
LANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
AWARDS
Care first medical group, Certificate of participation, 4x Employee of the month, Certificate of completion for Cake decoration, & Food Handlers Certificate.
Timeline
Crew Member
Trader Joe's
10.2024 - Current
Catering
World Famous TacoMan
12.2020 - 11.2023
Referral Specialist
St. John's Well Child & Family Center
01.2019 - 03.2020
Front Desk Medical Receptionist
St. John's Well Child & Family Center
10.2014 - 12.2018
CareTaker
HISS in home supportive System
07.2010 - 03.2012
Greeter/ Ticket taker
Staples Center (Crypto Center)
08.2007 - 03.2009
High school -
Los Angeles Conservation Corps
High School Diploma - Cake decorating school
Coast Career College