Sun Ok Stevend
Calgary,AB
Overview
3
3
years of professional experience
Work History
Cashier & Customer Service
H Mart
08.2020 - 08.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Skills
- Performing Needs Assessments
- Cash Register Operation
- Belt Conveyors
- POS Inventory System Operation
Timeline
Cashier & Customer Service
H Mart
08.2020 - 08.2023
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