Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sunny, Sun Yung Chan

Calgary,Canada

Summary

Over 14 years sales & Marketing experience in with at least 4 years in supervisory level and approx. one year local experience for tour guide and driver. Ensure safety for customer and maintaining records for vehicle dispatch. Responsible for customer service handling customer’s inquiries and solving their problems. Strong sense of responsibility, well-organized, good in customer service and good in interpersonal skills. Strong sense of responsibility, well-organized and good in time management. Detail minded, independent, self-motivated and a good team player. Work well with my hands operating tools and equipment. Proficient in MS Word, Excel and PowerPoint and Google Docs, Sheets, Slides & Forms public

Overview

6
6
years of professional experience

Work History

Tour guide and driver

Calgary Tour
05.2023 - Current
  • Promoting and ensuring safety for passengers on board as well as other road users to comply with law and regulations
  • Ensuring that the tour bus is properly maintained and reporting any mechanical issues or maintenance needs promptly
  • Following the policies and procedures set forth by the company dispatch service
  • Maintaining cleanliness of vehicle to provide a comfortable and pleasant environment for passengers
  • Handling emergency for unforeseen circumstances calmly and effectively
  • Adhering to the tour schedule and managing time effectively to ensure that all planned activities and sightseeing opportunities are covered within the allotted time frame.

Hands on Jobs Shadowing

WestJet Airlines
02.2024 - 02.2024

Assisted and observed aircraft maintenance work performed

Hands on Job Shadowing

Foster Aircraft Maintenance
02.2024 - 02.2024

Assisted and observed aircraft maintenance work performed

Taxi Driver

06.2021 - 11.2022
  • Operating a vehicle safely and transport passengers to their destinations
  • Adhering to all traffic laws and regulations to ensure the safety of passengers and other road users
  • Keeping accurate records of fares collected, mileage driven, and expenses incurred for accounting and reporting purposes.

Sales & Marketing Manager

Sunrise Textiles Group Ltd.
01.2018 - 01.2021
  • Manage and lead a team of sales executive by providing guidance, training and support to ensure that the provided service and product supplied are up to company standard level
  • Create and implement the annual sales plan and revenue target for the team to meet with company’s goals and profits
  • Building relationship with customer to improve their satisfaction on the service and product supplied
  • Collaborating with customer and working closely with supplier for product development to meet with the requirement
  • Conducting and analyzing the sales data to develop marketing strategy and promotion to the target customer and market.

Education

Program of Tree Climbing -

The Hong Kong Society of Arboriculture
Hong Kong, China

Aircraft Maintenance Engineers Technology -

Southern Alberta Institute of Technology
Calgary, Alberta
08.2024

Skills

  • Strong knowledge of basic hand tools
  • Demonstrated problem solving skills
  • High attention to detail
  • Mechanical aptitude, trainable
  • Strong communication skills, both verbal and written
  • Ability to work independently and in a team environment
  • Physically able to perform all duties of an AME apprentice
  • Professional and eager to learn, with a positive work attitude

Languages

Fluent in English, Cantonese, Mandarin

References

Available on request

Timeline

Hands on Jobs Shadowing

WestJet Airlines
02.2024 - 02.2024

Hands on Job Shadowing

Foster Aircraft Maintenance
02.2024 - 02.2024

Tour guide and driver

Calgary Tour
05.2023 - Current

Taxi Driver

06.2021 - 11.2022

Sales & Marketing Manager

Sunrise Textiles Group Ltd.
01.2018 - 01.2021

Program of Tree Climbing -

The Hong Kong Society of Arboriculture

Aircraft Maintenance Engineers Technology -

Southern Alberta Institute of Technology
Sunny, Sun Yung Chan