Sunny Moua
Fresno
Summary
Dedicated team trainer with expertise in staff training and team development strategies. Proven ability to enhance employee skills through engaging workshops and tailored training materials. Dynamic professional with a strong background in team leadership and active listening. Experienced in developing effective training programs, mentoring new hires, and implementing feedback mechanisms to drive continuous improvement in customer service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Team Trainer
Sunny Moua
Fresno, CA
12.2022 - Current
- Developed training materials to enhance team performance and knowledge retention.
- Facilitated workshops to improve employee skills and engagement levels.
- Mentored new hires, ensuring smooth onboarding and integration into team culture.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Trained new employees in specific job requirements.
Education
High School Diploma -
Sunny Side
Fresno, CASkills
- Compliance requirements
- Task delegation
- Staff training
- Employee presentations
- Team development strategies
- Customer service
- Team leadership
- Cleaning and sanitation
- Employee training
- Food safety understanding
- Restaurant standards
Timeline
Team Trainer
Sunny Moua
12.2022 - Current
High School Diploma -
Sunny Side