Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Sunny Manhas

Summary

Commercial Account Manager with over 6 years of success in the automotive industry, specializing in B2B and retail sales, with a demonstrated track record of surpassing sales goals while enhancing customer satisfaction and loyalty. This success is driven by a proven ability to build and maintain strong client relationships, combined with a deep understanding of industry trends and a commitment to delivering results in a competitive market.

Overview

8
8
years of professional experience

Work History

Commercial Account Manager

Dams Ford Lincoln
02.2025 - Current
  • Increased sales revenue by consistently exceeding targets and nurturing long-lasting client relationships.
  • Developed persuasive sales pitches that effectively communicated the unique benefits of products or services, resulting in more closed deals.
  • Increased commercial sales revenue by implementing strategic marketing plans and identifying new business opportunities.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Utilized platforms such as CDK, DealerTrack, AutoTrader, and vAuto to optimize sales strategies and drive new car sales performance.

EV & Lincoln Operations Manager

Dams Ford Lincoln
12.2023 - 03.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Assisted upper management in setting realistic sales targets, and monitoring progress toward financial objectives.
  • Contributed ideas during strategy meetings that helped improve overall company performance in key areas such as lead generation and deal closure rates.

Internet Sales Manager

Dams Ford Lincoln
10.2019 - 12.2023

• Consistently converted prospective buyers into customers.

• Managed telephone and email communication systems such as AutoAlert, Autofi, Autotrader, CarGurus, Consumerlink and Craigslist

• Met on a monthly basis with internet marketing specialists

Sales Representative

Dams Ford Lincoln
05.2019 - 10.2019
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Closed sales by overcoming objections, negotiating price, and completing purchase contracts.

Lot Attendant

Dams Ford Lincoln
06.2017 - 05.2019
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Prepared vehicles for delivery.
  • Assisted in inspecting and checking in vehicles.



Education

Diploma - Business Management

Kwantlen Polytechnic University
01.2022

Skills

  • Lead generation and conversion
  • Conflict resolution
  • Team leadership
  • Business development
  • Client relations
  • Negotiation
  • Sales Presentation
  • Strong technical aptitude
  • Understanding of F&I Process

Accomplishments

    2023 Ford Summit Award Winner

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Commercial Account Manager

Dams Ford Lincoln
02.2025 - Current

EV & Lincoln Operations Manager

Dams Ford Lincoln
12.2023 - 03.2025

Internet Sales Manager

Dams Ford Lincoln
10.2019 - 12.2023

Sales Representative

Dams Ford Lincoln
05.2019 - 10.2019

Lot Attendant

Dams Ford Lincoln
06.2017 - 05.2019

Diploma - Business Management

Kwantlen Polytechnic University
Sunny Manhas