Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SUNNY KAUSHAL

Surrey,BC

Summary

A dynamic Business Owner with a proven track record at Mr Transmission, adept in customer relations and financial operations management. Excelled in building strong teams, enhancing client satisfaction through innovative strategies, and driving operational efficiency. Skilled in employee training and work planning, my approach has consistently resulted in heightened company reputation and fiscal responsibility.

Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.

Overview

17
17
years of professional experience

Work History

Business Owner

Mr Transmission
03.2023 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Trained and motivated employees to perform daily business functions.

Business Owner

Mr Transmission
08.2022 - Current
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.

Business Owner

Day & Ross Dedicated Logistics
07.2019 - Current
  • Reduced fuel expenses with diligent maintenance, regular tune-ups, and strategic driving techniques.
  • Collaborated with dispatchers regularly to receive real-time updates on job assignments or changes in schedules.
  • Facilitated smooth loading/unloading processes by coordinating closely with warehouse staff to ensure proper handling of goods.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Courier Driver

Canpar Express
08.2008 - 08.2019
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Sales Associate

7 Eleven Store
03.2008 - 10.2009
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Bachelor of Commerce - Accounting And Finance

Government College For Boys
Ludhiana, India
04-2002

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Relationship building
  • Employee training
  • Work Planning and Prioritization
  • Purchasing and planning
  • Issue resolution

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Business Owner

Mr Transmission
03.2023 - Current

Business Owner

Mr Transmission
08.2022 - Current

Business Owner

Day & Ross Dedicated Logistics
07.2019 - Current

Courier Driver

Canpar Express
08.2008 - 08.2019

Sales Associate

7 Eleven Store
03.2008 - 10.2009

Bachelor of Commerce - Accounting And Finance

Government College For Boys

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SUNNY KAUSHAL