Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Administrative Officer
Famersfresh
10.2023 - Current
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Updated reports, managed accounts, and generated reports for company database.
Created and maintained databases to track and record customer data.
Completed daily logs for management review.
Barista
Cleocatra Cafe
07.2023 - 10.2023
Maintained accurate records of customer transactions for reporting purposes.
Performed cash, card and check transactions to complete customer purchases.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Barista
KhabTapioca
07.2023 - 10.2023
Met customer service goals and exceeded customer expectations.
Developed and managed relationships with customers to increase customer loyalty.
Utilized POS system to handle customer cash and credit card transactions.
Manager
Happy Lemon
06.2021 - 07.2023
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maintained professional, organized, and safe environment for employees and patrons.
Controlled costs to keep business operating within budget and increase profits.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cashier and Boba Tea Maker
Banh Mi King Winnipeg
09.2019 - 05.2021
Operated cash register to record transactions accurately and efficiently.
Helped customers complete purchases and join reward programs.
Used POS system to enter orders, process payments and issue receipts.
Worked flexible schedule and extra shifts to meet business needs.
Education
Certificate - Business Accounting, Management
Red River College of Applied Arts, Science And Technology
Winnipeg, MB
05.2021
High School Diploma -
Daniel McIntyre Collegiate Institute
Winnipeg, MB
06.2019
Skills
Sales and Marketing
Customer Service
Order Supplies
Greet Guests
Process Payments
Customer Relationship Management
Timeline
Administrative Officer
Famersfresh
10.2023 - Current
Barista
Cleocatra Cafe
07.2023 - 10.2023
Barista
KhabTapioca
07.2023 - 10.2023
Manager
Happy Lemon
06.2021 - 07.2023
Cashier and Boba Tea Maker
Banh Mi King Winnipeg
09.2019 - 05.2021
Certificate - Business Accounting, Management
Red River College of Applied Arts, Science And Technology