Sunny Geauvreau-Lowe

Operated a student-run business specializing in painting and staining residential properties.

• Managed day-to-day business operations.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Managed approximately 20-30 incoming calls per day from customers
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Managed daily scheduling and operations of the canvassing team to ensure timely completion of assigned tasks.
• Prospected for new business through outside sales calls, solicitation, networking and cold-calling.
• Established rapport with potential customers during sales calls, leading to increased conversion rates from prospects into active clients.

• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Assisted customers with locating and choosing merchandise within store departments.
• Skilled using cash register, including processing sales discounts and refunds.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Bussed and reset tables to keep dining room and work areas clean.
• Prepared and served accurate, high-quality drinks to customers, ensuring consistency and adherence to recipes.

• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
• Adhered to social distancing protocols and wore mask or face shield.
• Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.