Sunita Shrish
53-111Godstone Rd, Toronto
Summary
Highly motivated and dynamic Customer Service Associate with over two years of experience providing administrative and clerical services in various organizations. Implementing best practices, policies, and legislation has been a key focus throughout my career. I excel in delivering excellent customer service, managing administrative tasks, maintaining cleanliness and organization, and ensuring operational efficiency. Strong attention to detail, multitasking abilities, and commitment to creating a positive and welcoming environment have earned me a reputation for excellence. Reliable team player with a proactive approach to problem-solving, consistently exceeding expectations.
Overview
4
4
years of professional experience
Work History
Full Time- Housekeeping and Laundry Attendant
Shouldice Hospital
07.2024 - Current
- Sanitized all patient's room surfaces, wiped down cabinets, and swept and mopped floors.
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Effective communication and teamwork among housekeeping staff contributed to a positive work environment.
- Streamlined laundry operations by organizing linens according to type and priority, allowing quicker processing times.
- Sorted, laundered, and put away various laundry items.
Part Time- Housekeeping and Laundry Attendant
Chester Village
04.2022 - 12.2024
- Maintained cleanliness and hygiene in residents' rooms, bathrooms, and common areas.
- Regularly cleaned and disinfect high-touch surfaces to prevent the spread of infection.
- Ensured adequate stock of toiletries, towels, and other essentials in residents' rooms and communal areas.
- Washed, dried, and folded residents' personal laundry and linens.
- Organized and distributed clean linens and clothing to appropriate rooms.
Part Time-Receptionist
Peoples Diagnostics Laboratory and Clinic Pvt.Ltd
11.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Accurately putting patient information, test orders, and results into the laboratory database.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Processed payments, issued receipts, and managed billing inquiries.
Receptionist
Intrepid Diagnostic Centre
03.2021 - 07.2022
- Greeted and assisted visitors, patients, and staff professionally and courteously, serving as the first point of contact for the laboratory.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed incoming calls, emails, and inquiries, providing accurate information, and directing messages promptly
- Verified patient information, insurance details, and test requisitions for accuracy and compliance with regulatory standards
- Maintained confidentiality of information regarding clients and company.
Education
Post-Graduate - Advance Project Management & Strategic Leadership
Lambton College
North York, ON06-2024
Bachelor - Humanities and Social Sciences
Ed-Mark College
Kathmandu, Nepal04-2020
Skills
- Organizational Skills: Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines
- Communication: Strong written and verbal communication skills with a keen attention to detail
- Adaptability: Demonstrated capacity to learn quickly and adapt to new challenges
- Team Collaboration: Adept at working collaboratively in cross-functional teams
Timeline
Full Time- Housekeeping and Laundry Attendant
Shouldice Hospital
07.2024 - Current
Part Time- Housekeeping and Laundry Attendant
Chester Village
04.2022 - 12.2024
Part Time-Receptionist
Peoples Diagnostics Laboratory and Clinic Pvt.Ltd
11.2021 - 07.2022
Receptionist
Intrepid Diagnostic Centre
03.2021 - 07.2022
Post-Graduate - Advance Project Management & Strategic Leadership
Lambton College
Bachelor - Humanities and Social Sciences
Ed-Mark College
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