Sunita Rani
Dartmouth,NS
Summary
Experienced in fostering educational environments and enhancing customer satisfaction. Utilized cultural sensitivity and excellent time management skills at school and mcdonalds. Improved engagement levels and operational efficiency through fluent communication skills and a dedicated work ethic.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Macdonals
Dartmouth, NS
12.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Store Manager
Nav Kiryana Store
Fatehabad, Haryana
01.2022 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Teacher
Bal Vashali Public School
Fatehabad, Haryana(ind)
03.2019 - 12.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor In Non Medical - Science
Manohar Memorial PG College
Fatehabad, India05.2019
High School - Science Education
Govt Senior Secondary School
Hizrawan Khurd, Fatehabad, IN03.2016
Skills
- Basic knowledge of French
- Cultural sensitivity
- Fluent in language
- Excellent time management
- Critical thinking skills and the ability tackle problems on your own
Languages
English
Full Professional
French
Limited Working
Additional Information
I am a permanent resident of Canada and I am seeking for a job on permanent basis . I am always ready to accept new challenges and accomplish them by my hard work to get success. I make sure that i am the perfect candidate for your work need.
Timeline
Customer Service Representative
Macdonals
12.2024 - Current
Store Manager
Nav Kiryana Store
01.2022 - 09.2024
Teacher
Bal Vashali Public School
03.2019 - 12.2021
Bachelor In Non Medical - Science
Manohar Memorial PG College
High School - Science Education
Govt Senior Secondary School