Sunita Rani

Configured and maintained network infrastructure, including routers, switches, firewalls, and load balancers.
Provided technical support to end-users and resolved network issues in a timely manner.
Designed and implemented a network monitoring system using Service now to improve network visibility and troubleshooting.
Conducted network vulnerability assessments and implemented security patches to prevent network breaches.
Maintained documentation of network configuration, procedures, and troubleshooting steps.

• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Reported regularly to managers on project budget, progress and technical problems.
• Analyzed project performance data to identify areas of improvement.
• Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Maintained open communication by presenting regular updates on project status to customers.
• Tracked hours and expenses to keep project on task and within budgetary parameters.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Monitored project progress, identified risks and took corrective action as needed.
• Created job files for each project and maintained current data in each file.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Maintained database and spreadsheets with accurate inventory and status.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.