Sunita Broodhagen
North York
Summary
Seeking to advance career within Home Depot by expanding responsibilities and acquiring new skills in Human Resources role. Eager to contribute to Home Depot's success through continuous learning, training, and professional development. Excited about opportunity to grow within company and make meaningful impact on overall growth and success.
Overview
25
25
years of professional experience
Work History
Kitchen & Bath/ Appliance Supervisor
Home Depot
11.2024 - Current
- Leading, developing and recognizing specialists and associates for going over about organization goals and living their core values.
- Driving results within specialty walks, leads, measures, HDC, weekly smart list, mysales , myinsight, GET behaviors and raising morale for specialists and associates.
- Driving product excitement
- Collaborating with the project center team dealing with customer problem solving concerns.
- Developing talent- based on or before performance quarterly and performances to meet the organization policies, procedures as well as aligning goals with company and associates.
- Ensuring safety engagements and helping to prevent shrink
Back up scheduler
Home Depot
08.2024 - Current
- Navigating associates, Managers (Whole store departments) schedule on dimension for daily coverage based on forecast given.
- Some HR responsibilities with schedule pattern for associates request from Workforce and benefits navigating.
- Cover as back up scheduler when the HR or scheduler is on vacation
- Partnering with department supervisors, ASM and store manager to review any changes.
Frontend Supervisor
Home Depot
11.2022 - 11.2024
- Leading by example in consistently demonstrating GET behaviors and promoting positive Associate morale
- Driving results, coach and celebrate associates.
- Walking Departments from the Customer Experience perspective daily, ensuring Grand Opening Day readiness, ad execution (per Playbook) and flyer readiness.
- Ensuring all Home Depot Standard Operating Procedures and policies in the Code of Conduct are communicated and adhered to by Associates.
- Focusing with team on developing one-on-one relationships with PRO customers to anticipate trends, drive sales and respond to customer needs.
- Managing Associate performance through communication of responsibilities and goals, reward and recognition, documenting and evaluating performance, providing informal and formal performance-based feedback, completing Associate Reviews and Performance Appraisals and providing appropriate follow up.
- Developing Associates talent by providing input to Assistant Store Manager, Store Manager and HR Manager regarding promotion, performance appraisal and/or professional development of Associates in department and conducting interviews for applicants.
- Providing Associates with the training, information, tools, coaching, maintaining positive behavior within the team, fellow vendors and store.
MET
Home Depot
01.2001 - 01.2022
- Training fellow new associates for the MET role or off shelf tool app.
- Co captain of the off shelf on Organize, straighten signage, clean shelves and products.
- Ordering signage, samples and fixtures for bay maintenance as well as side caps.
- Build and maintain display material & signage
- Price changes/ labeling
- Stock merchandise
- Build strong relationships
Department Supervisor Millwork
Home Depot
06.2018 - 01.2019
- Supervise, coach, train and develop Associates within the work team.
- Perform management of direct reports for example completing daily shrink binder
- Leading and Inspiring associates to build relationships with our customers, associates & peers to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge.
- Ensuring department staffing levels meet business needs.
- Managing associate performance through development, communication, rewards, and recognition, and providing ongoing feedback.
- Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization, and cross merchandising in order to drive sales.
- Maintaining 100% in stock and overhead organizational plans
Cashier /Special Services
Home Depot
11.2001 - 03.2006
- Processing daily morning and following up with vendors about any changes in customer special orders
- Cashier/ Returns transactions
- Processing special orders for customers and doing any necessary follow-up.
- Sending tools out for repair
- Process phone sales and incoming calls.
- Coordinating the installation of products
- Train new associates for the desk
Education
Part-time courses -
Seneca Polytechnic
Toronto, ON07.2025
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International Academy of Design
Toronto, ON08.2000
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Edna Manley College for the Visual and Performing Arts
06.1997
Skills
- Proficient in maintaining detail-oriented systems
- Strong written communication skills
- Flexible problem solver
- Skilled in Excel and PowerPoint
- Proficient in dimensional analysis
- Strong understanding to support the selling culture
CAPTAINCIES
- Leads and Measures
- VOC
- Credit
- Super user for launching My Store Tools Com
- Dimensions
Timeline
Kitchen & Bath/ Appliance Supervisor
Home Depot
11.2024 - Current
Back up scheduler
Home Depot
08.2024 - Current
Frontend Supervisor
Home Depot
11.2022 - 11.2024
Department Supervisor Millwork
Home Depot
06.2018 - 01.2019
Cashier /Special Services
Home Depot
11.2001 - 03.2006
MET
Home Depot
01.2001 - 01.2022
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International Academy of Design
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Edna Manley College for the Visual and Performing Arts
Part-time courses -
Seneca Polytechnic
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