Sunil Voola
Cambridge,ON
Summary
With over 20 years of experience in the banking domain, Sunil is a highly skilled and versatile professional. As a transformation and implementation consultant, business analyst, and product owner, Sunil consistently drives significant business growth and achieves remarkable results. Sunil's expertise lies in increasing product adoption, improving customer satisfaction, and optimizing backlog management. By accelerating project timelines by 30%, Sunil successfully leads implementations that result in increased efficiency and reduced processing time.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Consultant/Product Owner
CGI
09.2020 - Current
- As a Product Owner, I Aligned Product Vision with enterprise road map by maintaining & Creating Product Backlog, resulting in a 20% increase in product adoption and a 15% improvement in customer satisfaction, driving overall business growth
- Led successful implementation of a Cloud based Digital banking Auto Finance Loan Origination Application, resulting in a 20% increase in loan processing efficiency and a 15% reduction in application processing time, leading to improved customer satisfaction and increased business revenue
- Participated in all Sprint ceremonies & represented the team in Scrum of Scrums and sharing the Labs achievements & express new ideas both for Product & Process improvements
- Effectively managed and prioritized Product Backlog by aligning the management Goals & Clients requirements using MOSCOW Prioritization techniques
- Interacted with Clients executive team in understanding the Clients Pain points & Cross Selling the Loan Origination System to enhance Client relation & enhancing Customer experience
- Working with various Business & internal Stakeholders to identify the current market trends in Automotive Banking & drafting high level requirements
- Drove client engagement to achieve a 15% increase in product backlog efficiency and a 25% improvement in overall product quality, delivering substantial business benefits
- Worked Closely with Development teams in making them cross functional by effective Backlog Refinement and helping them to Translate User Stories to achieve Valuable deliverables
- Supported Onboarding New Business Opportunities by creating thoughtful Proposals which meets both the enterprise as well as external clients’ requirements
- Effectively handled Release Planning by aligning to the Product Road map & motivating the team to deliver Value add to the Product and Customer focused increments
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
Banking Consultant
IBM Canada
05.2017 - 09.2020
- As a Banking- SME, Sunil Improved operational efficiency and cost savings through effective management of the IBM Onsite-Offshore QA team in implementing Trade 360 application, resulting in reduced trade finance & GL reconciliation errors
- Drafted Digital strategy & Customer Journey Maps for a group of Credit Unions across Canada as part of their digital transformation & Payments Modernization
- Worked on the Payments Product Road map and Story Boarding to identify the features & User Stories for Low Value Payments
- Conducted workshops to identify the end-to-end Process flows for GL Reconciliation from a Trade Finance perspective with Various Stakeholders
- As a Technology Consultant, led successful implementation of Cheque Payments Modernization project, resulting in reduction of processing time and migrating the Servers from On-Prem to IBM Cloud
Banking Consultant
IBM India
05.2015 - 04.2017
- Led the transformation of a leading NBFC bank to a small finance bank, resulting in the launch of the Banks Digital applications platform
- Lead Business Analyst in implementing Capital Markets Product Kondor Plus for a small finance Bank
- Liaised with various vendors in identifying the right Capital Market Product which Suites the Clients Launch requirements & budget
- Managed a user-facing Sales Force project as a Project Manager with a team of 15+ developers, resulting in a decrease in application bugs and an increase in overall application performance, leading to improved customer experience
Principal Consultant
OFSS
09.2011 - 05.2015
- Led the seamless implementation of Oracle's leading core banking product FCUBS(Flexcube) across various geographies, resulting in a 40% reduction in error rates and a 50% increase in system scalability, leading to enhanced productivity and a competitive edge for the business, while also improving client relationships through customized solutions
- Customized Various Banking Modules by working with Various Stakeholders, Client Technical & Business Architects & delivering Client’s expectations in a iterative manner
- Expertise in implementing Banking Modules Viz, Trade Finance, Capital Markets & Money Market, Lending & Leasing, Limits & collaterals(ELCM) Products across Various Banks globally
- Successfully implemented and delivered Oracles Core Banking Product Flexcube within the prescribed timelines and penetrating Client relationship by cross selling Oracles Offerings to the Client
Consultant /Senior Business Analyst
Capgemini India
05.2010 - 08.2011
- Transformation Consultant for a Leading Global Bank
- Drafted Banking Artefacts & held Trainings on Flexcube Core Banking for Capgemini Banking COE
Associate Consultant
OFSS
03.2007 - 04.2010
- Implemented OFSS flagship Core Banking Product FCC(Flexcube) Islamic Banking in Middle East geography
- Expertise in implementing Islamic Retail liabilities for the Biggest Islamic Banks in the world
Education
MBA - Marketing
Universityof Madras
Chennai, India07.2002
Skills
- Agile Methodology
- Product Vision
- Project Management
- Product Management
- Digital Strategy
- Stakeholder Management
- Business analysis
- Product backlog management
- Roadmap development
- Agile methodology
- Stakeholder relationship management
- Design thinking
- Strategic planning
Accomplishments
- Product Owner for a Digital Banking Loan Origination Platform for Automotive Loans.
- Implemented & transformed Various Banks Core Banking modules globally on Oracles Flagship Product FCUBS as a Subject Matter expert in Banking.
- Part of IBM Payments competency I was instrumental in drafting Digital Strategy to effectively build a Payment Modernization System for a group of Credit Unions.
- Highly effective in interacting with Various Stakeholders & working with Cross Functional teams, Solution architects, Dev Leads, QA & Business Analysts in driving the requirements & delivering Customer Satisfaction.
- Instrumental in Building & executing Digital Strategy for a Digital Auto Finance Loan Origination application where end customers can directly submit a Loan application to the Bank seamlessly.
- Played a key Consulting role in RBC Trade Modernization project in various capacities as Business Analyst, QA Lead and SME-Trade Finance to suit project needs and meet delivery expectations.
Certificates And Badges
- Certified Scrum Product Owner (CSPO)
- Professional Scrum Master1
- Banking Insights & Solutions (Silver)
- Scrum Advanced.
- IBM Agile Explorer
- Agile Product Owner-Foundations
- Agile Product Owner-Techniques
- Business Analysis Foundations-Competencies
- Advanced Scrum
- IBM Cognitive Practitioner.
- CGI KAP Graduate 2023.
- CGI Impact Award Winner-2023
Certification
Certified Scrum Product Owner
Certified SAFe® 6 Product Owner/Product Manager
Professional Scrum Master 1
Timeline
Senior Consultant/Product Owner
CGI
09.2020 - Current
Banking Consultant
IBM Canada
05.2017 - 09.2020
Banking Consultant
IBM India
05.2015 - 04.2017
Principal Consultant
OFSS
09.2011 - 05.2015
Consultant /Senior Business Analyst
Capgemini India
05.2010 - 08.2011
Associate Consultant
OFSS
03.2007 - 04.2010
Certified Scrum Product Owner
Certified SAFe® 6 Product Owner/Product Manager
Professional Scrum Master 1
MBA - Marketing
Universityof Madras
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