Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
27
27
years of professional experience
Work History
Shift Manager
Sons Bakery
09.2019 - Current
Supervised, directed, and participated in production and cleaning of food production equipment in high-volume food processing facility
Managed team of 15 unionized employees from Production, Maintenance, Shipping and Sanitation departments
Improved line efficiency from 86 % to 93 % by addressing critical equipment issues and operator training deficiencies.
Increased plant yield from 83 % to 91 % by implementing continuous improvement methods
Reduced customer complaints by 20% by following up with process checks and following up with customer complaints
Followed up with equipment issues and ensure are ready for production
Trained and mentored new employees to maximize team performance
Adhered to company standards and compliance requirements for operations and cleanliness of areas
Kept employees operating productively and working on task to meet business and customer needs
Coached crew members to optimize performance and motivate toward more efficient work
Checked building to confirm maintenance and cleaning met code and regulations
Improved operational procedures to increase productivity.
Production Supervisor
Weston Foods
06.2017 - 09.2019
Managed team of 50 unionized employees from Production, Maintenance, Shipping and Sanitation departments to ensure food specifications, quality assurance and adherence to HACCP, CFIA and safety regulations
Coordinated with other departments to maintain smooth and efficient product flow.
Scheduled, trained, and mentored crew to produce at maximum efficiency
Ensured adequate staffing, direction, discipline, and corrective action
Directed employees in proper safety procedures and identified/eliminated avoidable accidents
Verified that associates are following correct shop orders
Coordinated communication between maintenance and sanitation departments to ensure line is ready during changeovers.
Reduced downtime by addressing key maintenance issues
Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays
Set and enforced performance-oriented production approach, significantly increasing worker output, and reducing safety incidents
Established clear priorities and production quality standards.
Manufacturing Production Supervisor
Coca Cola Refreshments Company
06.2015 - 05.2017
Supervised team of 25 unionized associates from Production and Maintenance departments on three production lines
Successfully implemented automated pallet tagging system
Successfully implemented online quality checks
Reduced absenteeism through coaching, motivation, and attendance management programs
Verified that all associates are working safely and educated associates on unsafe acts
Provided first aid to injured associates
Improved efficiency of operation by identifying threshold points
Collaborated with maintenance department to rectify problems
Assisted in investigation of accident and incidents
Escalated any production related engineering, quality, and material supply issues
Exceeded goals through effective task prioritization and great work ethic.
Production Supervisor
Canada Bread
01.2008 - 06.2015
Managed team of 25 production associates, overseeing production processes and meeting all deadlines
Coordinated with other departments to maintain smooth and efficient product flow
Ensured that employee, food, and environmental safety are never compromised at any cost
Updated SOP's and ensured that all associates are trained on SOP
Worked proactively to ensure customer order deadlines are met
Achieved on-time shipments goal by empowering employees to continued success
Resolved issues quickly to maintain productivity goals
Evaluated team member performance regularly to identify and resolve productivity concerns
Established clear priorities and production quality standards
Boosted production throughput and quality by revamping procedures and monitoring strategies.
Machine Operator
Canada Bread
11.1999 - 01.2008
Operated production equipment (e.g., mixer, divider, proofer, oven, and wrapping machines) at
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Followed detailed instructions to operate machines with accuracy and produce quality products
Maintenance Engineer
Hard Castle & Waud Mfg. Co. Ltd
11.1997 - 12.1998
Developed process improvements to increase reliability and equipment performance
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
Dismantled defective machines and equipment and installed new or repaired parts
Performed troubleshooting and repair for complex electrical equipment.
Reduced breakdown by more than 20% by ensuring Preventive maintenance done on time, following up with production department on equipment issues.
Quality Assurance Officer
SAIF Electronics Limited
11.1996 - 11.1997
Reported production malfunctions to managers and production supervisors
Monitored activities and supporting systems to meet compliance regulations
Inspected products and worker progress throughout production
Assured consistent quality of production by implementing and enforcing automated practice systems.
Education
Supervisory Certificate Program -
University of Waterloo
Waterloo, ON
01.2021
Supervisory Leadership Program -
George Brown College
Toronto, ON
01.2010
Certified Red Seal Industrial Electrician (442A) -