Sunil Gattikoppula
London,ON
Summary
Results-driven professional with a Bachelor's degree in Mechanical Engineering and advanced diplomas in Supply Chain Management and Practical Elements of Mechanical Engineering. Over 3 years of management experience and comprehensive HR and fulfillment operations expertise gained at Amazon. Skilled in managing associate timecards, payroll services, and ensuring compliance across the USA, Canada, and Mexico. Recognized as a problem solver with a proven track record in process improvements, performance metrics, and operational efficiency. Demonstrated ability to mentor teams, uphold high standards of safety and quality, and enhance customer satisfaction. Commended for strong analytical skills, reliability, and leadership. Poised to contribute effectively as an Area Manager at Amazon.
Overview
5
5
years of professional experience
Work History
Fulfillment Center Associate - Receive Dock
Amazon
05.2024 - Current
- Specialized as a Problem Solver, resolving discrepancies and processing damaged goods to maintain inventory accuracy.
- Contributed to an improvement in efficiency through process enhancements, ensuring smooth transitions to subsequent departments.
- Assisted in training new associates and received commendations for problem-solving skills, reliability, and teamwork.
Assistant Manager
Domino's Pizza
10.2020 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed a team of 40 employees, overseeing daily operations, scheduling, and performance management
- Monitored key performance metrics, achieving a 20% increase in positive customer feedback over one year
- Implemented process improvements that reduced delivery times by 15%
- Applied 5S methodology in the kitchen, resulting in a cleaner, more efficient workspace.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
HR Services Associate
Amazon
08.2019 - 09.2020
- Managed associate timecards for Amazon employees in the USA, Canada, and Mexico, ensuring accurate and timely processing.
- Conducted quality checks, added missed punches, and managed pay services to ensure correct employee compensation.
- Supported performance management processes and ensured compliance with company policies and procedures.
- Contributed to maintaining a positive work environment by effectively handling HR-related tasks and resolving discrepancies.
Education
Post-Baccalaureate Diploma - Supply Chain Management - Logistics
Fanshawe College of Applied Arts And Technology
London, ON04.2022
Post-Baccalaureate Diploma - Practical Elements of Mechanical Engineering
Fanshawe College of Applied Arts And Technology
London, ON04.2021
Bachelor of Mechanical Engineering -
Guru Nanak Institute of Technology
Hyderabad, India01.2017
Skills
- Performance Metrics & Analysis
- Process Improvement & Lean Techniques
- Team Leadership & Mentoring
- Operations Management
- Customer Service Excellence
- Safety & Quality Compliance
- Strong Analytical & Problem-Solving Skills
- Excellent Communication & Interpersonal Skills
- Quick Learner
Achievements
Project/Improvement Initiative, Led a project to streamline the order processing workflow at Domino's Pizza, resulting in a 15% reduction in delivery times and a 10% increase in customer satisfaction.
Professional Development
- Attended workshops and training sessions on supply chain management, lean techniques, and process improvement.
- Regularly participated in professional development courses to stay updated with industry best practices.
Timeline
Fulfillment Center Associate - Receive Dock
Amazon
05.2024 - Current
Assistant Manager
Domino's Pizza
10.2020 - 11.2023
HR Services Associate
Amazon
08.2019 - 09.2020
Post-Baccalaureate Diploma - Supply Chain Management - Logistics
Fanshawe College of Applied Arts And Technology
Post-Baccalaureate Diploma - Practical Elements of Mechanical Engineering
Fanshawe College of Applied Arts And Technology
Bachelor of Mechanical Engineering -
Guru Nanak Institute of Technology
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