Sunidhi Sood
Brampton, ON,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Customer Services
Reliance Trends
12.2022 - 06.2023
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Cashier
Burger King
06.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Business Sales And Marketing
Loyalist College
05.2025
Fundamental of Digital Marketing
Google Certificate
04.2023
Marketing And Communication
International Business Management Institute
Berlin , Germany01.2023
High School Diploma -
ST Thomas Sen Sec School
04.2022
Skills
- Customer Order Management
- Customer Retention
- Complaint Resolution
- Report Generation
- Good Communication Skills
- Problem Resolution
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Customer Services
Reliance Trends
12.2022 - 06.2023
Cashier
Burger King
06.2022 - 11.2022
Business Sales And Marketing
Loyalist College
Fundamental of Digital Marketing
Google Certificate
Marketing And Communication
International Business Management Institute
High School Diploma -
ST Thomas Sen Sec School