Suni Nenadic
Windsor,ON
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant/Accounting Clerk
Nizam Accounting
08.2018 - 09.2023
- Finalized and processed paperwork with local and federal government authorities
- Prepared and processed over 1200 T4’s during Tax Season
- Answered telephone calls and directed clients’ phone calls accordingly
- Maintained files for clients and opened files for new clients
- Assisted the manager with any office needs and requests
- Input Data accurately into QuickBooks
- Prepared and submitted quarterly HST remittance and monthly payroll remittance
- Managed the company budget within the office by keeping track of supplies and expenses
- Assisted clients with problems and ensured excellent and courteous customer service
Assistant Store Manager
Gap Factory Inc.
08.2012 - 06.2017
- Assisted in the continuous development of store associates to achieve their desired sales goals and results
- Provided mentorship for employees to generate sales, promote effective upselling, and cross-sell to improve retail productivity
- Increased company’s yearly sales by 53% by planning monthly sales goals and performance reports supporting operational planning and strategic decision-making
- Worked as part of a team to execute Promotions and Headquarters planograms
- Handled scheduling for store shifts to achieve adequate staffing
- Reviewed inventory and sales records to prepare reports for upper management and budget departments
- Experience addressing customer complaints empathetically listening, recording details, and offering solutions
- Boosted sales through attractive merchandise presentation, competitive pricing, and adequate inventory
- Came up with different types of games that encouraged staff to participate and created a fun work environment
- Performed Occupational Health and safety duties as per the Corporation’s guidelines
Assistant Store Manager
GUESS RETAIL
08.2010 - 08.2012
- Opened and closed the store to companies’ policy
- Completed Daily paperwork calculations like store conversions, swing, Ads, and Sales per hour
- Updated timecards and deposited daily sales
- Assisted customers with their purchases and provided excellent customer service
- Coached employees on selling skills, products, and visual merchandise
- Implemented all visual merchandising standards and promotions
- Supervised and assigned duties to 6 employees regularly
- Report to the Head office quarterly store and individual sales
Education
CERTIFICATION - Payroll Compliance Professional (PCP)
National Payroll Institute
11.2024
CERTIFICATION - Intro to Corporate Tax
Canadian Tax Academy
10.2024
Diploma - Advanced-Business Administration
St. Clair College
04.2021
Skills
- Computer proficiency
- Microsoft Office Suite: Excel, Word
- QuickBooks
- Sage5
- Intuit ProFile
- Accounting
- Bookkeeping
- Verbal and written communication
- Organizational abilities
- Customer service
- Problem resolution
- Typing speed 40wps
- Problem-solving
- Critical thinking
- Office administration
- Data entry
- Office management
- Customer and client relations
- Clerical support
Languages
Serbian
Croatian
German
Timeline
Administrative Assistant/Accounting Clerk
Nizam Accounting
08.2018 - 09.2023
Assistant Store Manager
Gap Factory Inc.
08.2012 - 06.2017
Assistant Store Manager
GUESS RETAIL
08.2010 - 08.2012
CERTIFICATION - Intro to Corporate Tax
Canadian Tax Academy
Diploma - Advanced-Business Administration
St. Clair College
CERTIFICATION - Payroll Compliance Professional (PCP)
National Payroll Institute
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