SUNG MEE KIM
SAN JOSE
Summary
Dynamic professional with a proven track record at AA Merchant Services, excelling in customer service and financial management. Known for fostering strong relationships and enhancing company reputation through effective communication. Adept at problem-solving and organizational skills, consistently achieving operational excellence and exceeding customer expectations.
Overview
29
29
years of professional experience
Work History
ACCOUNTING, CUSTOMER SERVICES, SOFTWARE INST
AA MERCHANT SERVICES / CREDIT CARD PROCESSING COMPANY
07.2012 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Business Owner
Korean Restaurant
09.2003 - 09.2012
- Created financial forecasts to guide budgeting and investment decisions.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Business Owner
Korean Restaurant
05.1996 - 08.2003
- Developed business plan outlining operational strategies and target markets.
- Conducted market research to identify customer needs and competitive landscape.
- Established brand identity through online presence and social media engagement.
- Managed daily operations, ensuring efficient workflow and resource allocation.
Education
No Degree -
Foothill College
Los Altos, CA10-1994
High School Diploma -
WILCOX HIGH SCHOOL
SANTA CLARA ,CA 07-1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organizational skills
- Organization and time management
- Problem resolution
Timeline
ACCOUNTING, CUSTOMER SERVICES, SOFTWARE INST
AA MERCHANT SERVICES / CREDIT CARD PROCESSING COMPANY
07.2012 - 07.2025
Business Owner
Korean Restaurant
09.2003 - 09.2012
Business Owner
Korean Restaurant
05.1996 - 08.2003
No Degree -
Foothill College
High School Diploma -
WILCOX HIGH SCHOOL
Similar Profiles
Tim BlountTim Blount
Sales Associate at APPS Credit Card Processing CompanySales Associate at APPS Credit Card Processing Company
Monica Grace MatarMonica Grace Matar
SENIOR ACCOUNT EXECUTIVE at Smart Card Merchant Card Services/Enhanced Payments ServicesSENIOR ACCOUNT EXECUTIVE at Smart Card Merchant Card Services/Enhanced Payments Services
Dwayne BanksDwayne Banks
Sales Officer/ Remote at Slice Credit Card ProcessingSales Officer/ Remote at Slice Credit Card Processing
María L. UmañaMaría L. Umaña
Freelance at Interpreting, translating and producingFreelance at Interpreting, translating and producing