Summary
Overview
Work History
Education
Skills
Timeline
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Suneetha Nallapaneni

Edmonton,Alberta

Summary

Highly motivated, and quality oriented multi -tasking individual successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Holds and Disposals Coordinater

AGAT Laboratories
10.2020 - Current
  • Maintaining spreadsheets for short and long term HOLDS for the branch.
  • Disposing the samples once the requested times frame has ended.
  • Tracking the samples and giving to labs when they have re-assignment.
  • Responsible for storage the samples in appropriate environmental storage conditions for analysis hold times.
  • Help train newly employed individual.

Personnel Shopper- Part Time

Superstore
06.2022 - Current
  • Provide great customer service by assisting with general questions, maintaining a positive environment
  • Shop for customers by accurately filling their orders with quality products.
  • Contact customers to ensure order accuracy or to inquire about product substitutions
  • Worked flexible hours; night, weekend, and holiday shifts.

Logistics Technician

AGAT LABORATORIES
05.2017 - 10.2020
  • Ensure samples are properly entered in the Laboratory Information Management System (LIMS) and are available to laboratory staff in a timely manner.
  • Ensure all sample integrity issues are properly documented and reported.
  • Ensure incoming non-sample deliveries are properly processed.
  • Data entry of soil and water Samples Taken
  • Prioritize the samples by compnay/client, sample expiration and turnaround times
  • Worked in shipping & receiving by helping to fill and deliver bottle orders from clients.

Branch Incharge

Kesari Travels
11.2013 - 12.2015
  • Ensure branch operations are carried out in an appropriate and cost-effective manner
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Recruit and provide adequate training for all new joiners
  • Lead, support & motivate branch staffs and ensure the atmosphere is positive & vibran in order to achieve goals.

Senior Sales Executive

SOTC Tours And Travels
05.2009 - 11.2013
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Collected, handled and documented payments for travel services and associated feels.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Completed accurate reservations for business travelers at point of sale.
  • Organized trips for individual, family and business travelers.
  • Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.

Education

Bachelors of Commerce - Accounts

Nagarjuna University
Guntur, India

Masters In Business Administration -

Nagarjuna University
Guntur, India

Skills

  • Stress Management
  • Adaptability
  • Customer Service
  • Taking Initiative
  • Strong attention to detail
  • MS Office Proficiency

Timeline

Personnel Shopper- Part Time

Superstore
06.2022 - Current

Holds and Disposals Coordinater

AGAT Laboratories
10.2020 - Current

Logistics Technician

AGAT LABORATORIES
05.2017 - 10.2020

Branch Incharge

Kesari Travels
11.2013 - 12.2015

Senior Sales Executive

SOTC Tours And Travels
05.2009 - 11.2013

Bachelors of Commerce - Accounts

Nagarjuna University

Masters In Business Administration -

Nagarjuna University

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Suneetha Nallapaneni