SUNEESH SUSEELAN NAIR
Oakville,Canada
Summary
Senior Business Systems Analyst with 20 years of experience in enterprise transformation across banking and financial services. Expertise in commercial lending modernization, API orchestration, Agile delivery, and AI-assisted process optimization. Skilled in legacy-to-cloud migration and enterprise reporting ecosystems. Enhances productivity through advanced tools like Microsoft Copilot and Power Automate, effectively bridging business and technical teams to drive operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Business Systems Analyst / Enterprise Transformation Consultant
COGNIZANT TECHNOLOGY SOLUTIONS/Client:Leading Canadian Financial Institution
02.2022 - Current
- Leading business analysis initiatives for enterprise Commercial Credit Decisioning modernization programs supporting Commercial Lending and enterprise banking transformation initiatives.
- Drove functional analysis and integration across banking platforms, MuleSoft APIs, AI decisioning engines, and enterprise orchestration ecosystems to enhance system interoperability.
- Facilitating stakeholder workshops, requirement gathering sessions, impact analysis and future-state solution design discussions.
- Performing gap analysis activities between legacy on-premise applications and cloud-based modernization ecosystems.
- Supported legacy-to-cloud migration initiatives for enterprise reporting, Snowflake modernization, and API-driven workflow transformation to streamline data accessibility.
- Collaborating with vendor management teams, legal teams and compliance stakeholders to validate governance controls and enterprise operational requirements.
- Working closely with third-party vendors and integration partners to assess system compatibility, interface expectations and enterprise data requirements.
- Supporting Agile delivery governance including sprint planning, backlog refinement, estimation activities and release coordination.
- Contributing to proposal support, delivery planning and estimation exercises for enterprise transformation initiatives.
- Performed reconciliation analysis between enterprise systems, downstream APIs, and reporting platforms to ensure data integrity and accuracy.
- Leveraging Power Automate, Copilot accelerators and AI-assisted delivery approaches to improve documentation quality and operational efficiency.
- Client: Leading Canadian Banking institution.
Lead Business Systems Analyst / Modernization Lead
COGNIZANT TECHNOLOGY SOLUTIONS | Client: Global Insurance & Actuarial Services Provider
Connecticut , USA
05.2016 - 01.2022
- Led business analysis and modernization initiatives for actuarial pricing and insurance transformation platforms.
- Collaborated extensively with enterprise architects, actuarial teams and business stakeholders supporting analytical transformation initiatives.
- Supported Snowflake modernization programs for enterprise reporting, data ingestion, and actuarial analytics ecosystems, enhancing data accessibility.
- Prepared functional specifications, reconciliation workflows, interface mappings and data transformation artifacts supporting modernization initiatives.
- Worked closely with ETL teams, database teams and operational stakeholders to validate reporting consistency and reconciliation accuracy.
- Performed detailed gap analysis between legacy actuarial systems and future-state cloud-based modernization platforms.
- Facilitated stakeholder workshops to gather insights for the modernization of actuarial pricing and reporting ecosystems, aligning initiatives with business needs.
- Created operational automation utilities and reporting accelerators that streamlined business processes and enhanced reporting capabilities.
- Engaged with global insurance and actuarial enterprise clients to understand their needs.
- Led cross-functional teams in system design and implementation projects.
Business Systems Analyst / Technical Business Analyst
COGNIZANT TECHNOLOGY SOLUTIONS
Cochin, India
05.2012 - 05.2016
- Contributed to enterprise claims modernization and unified platform transformation initiatives, enhancing system capabilities.
- Supported enterprise insurance and telecom transformation programs, optimizing workflows and improving processes for better service delivery.
- Participated in requirement gathering workshops and stakeholder coordination activities.
- Supported UAT coordination, defect management and production deployment support activities.
- Supported claims transformation initiatives involving Auto, Property and Liability systems.
- Participated in enterprise claims modernization and unified platform transformation initiatives.
- Contributed to enterprise reporting and workflow automation initiatives, streamlining operational processes for increased efficiency.
- Supported proposal preparation, offshore coordination and SDLC governance across Agile and Waterfall delivery models.
- Collaborated with client on enterprise insurance and telecom transformation programs.
Technical Analyst / Business Systems Analyst
TECH MAHINDRA
- Gathered requirements, analyzed workflows, and optimized business processes for telecom transformation programs.
- Supported integration initiatives for communication platforms, modernized operations, and enhanced enterprise reporting.
- Prepared business process documentation, functional specifications, workflow diagrams and solution analysis artifacts.
- Coordinated with offshore and onshore delivery teams supporting Agile and SDLC governance activities.
- Supported enterprise migration, operational support and workflow modernization activities.
- Collaborated with stakeholders, vendors, and business users to clarify requirements and coordinate enterprise delivery.
- Client: Telecom & Enterprise Communication Transformation Programs
Education
Bachelor of Technology - Electronics & Communication
Cochin University of Science and Technology
Kerala, IndiaSkills
- Business Systems Analysis
- Requirement Engineering
- Commercial Credit Decisioning
- Banking Transformation
- Commercial Lending
- Enterprise Banking Workflows
- Enterprise API Integration
- MuleSoft Orchestration
- Legacy-to-Cloud Migration
- Gap Analysis
- Future-State Solution Design
- Compliance Coordination
- Governance Data Coordination
- Vendor Management
- Third-Party Integration Coordination
- Snowflake Modernization
- Enterprise Data Transformation
- Enterprise Reporting
- Operational Analytics
- Power Automate
- Copilot
- LLM-Based Automation
- Context Engineering
- Requirement Standardization
- Agile
- SAFe
- Scrum Delivery
- Process Automation
- Workflow Optimization
- UAT Strategy
- Reconciliation
- Data Validation
- Stakeholder Workshops
- Executive Communication
Business Data Analytics Reporting Experience
- Worked extensively with enterprise databases, reporting platforms and analytical systems supporting Banking and Insurance transformation programs.
- Performed data validation, reconciliation analysis and reporting assessments supporting enterprise modernization initiatives.
- Collaborated with actuarial teams to analyze pricing impacts, reporting workflows and operational analytics.
- Supported enterprise analytical transformation initiatives involving Snowflake, SQL, ETL workflows and reporting ecosystems.
- Prepared business reporting structures, validation rules and operational analytics supporting enterprise decision-making processes.
- Worked with large-scale enterprise datasets supporting reconciliation, governance and operational reporting initiatives.
Certification
- AWS Certified Cloud Practitioner
- Microsoft Certified Technology Specialist (MCTS) - .NET Framework Web Applications
- Microsoft Certified Technology Specialist (MCTS) - ASP.NET Applications
Affiliations Professional Development
- International Institute of Business Analysis (IIBA) - Active participant in business analysis webinars, seminars and professional learning initiatives.
- Continuous learning focus on enterprise business analysis, Agile delivery, AI-assisted delivery models and digital transformation practices.
- Regular participant in banking modernization, enterprise transformation, AI automation and operational optimization learning sessions.
Technical Toolkit
- JIRA
- Confluence
- Visio
- Rally
- Microsoft Teams
- MS Project
- Microsoft Excel (VBA, Power Query, Pivot Tables)
- Snowflake
- SQL
- Oracle
- ETL Concepts
- Tableau
- Power BI
- Python
- PySpark
- Microsoft Power Automate
- ChatGPT
- Claude
- Microsoft Copilot
- Prompt Engineering
- Agile (SAFe, Scrum, Kanban)
- Waterfall
- MuleSoft
- API Integration
- Enterprise Reporting
- Reconciliation Frameworks
- Data Governance
Ai Automation Innovation
- Designed and implemented Power Automate and AI-assisted delivery approaches to streamline Business Systems Analysis processes, requirement generation and workflow standardization.
- Applied context engineering techniques to create reusable Business Systems Analysis frameworks and enterprise delivery accelerators.
- Built automation accelerators using Microsoft Copilot, ChatGPT, LLMs, VBA and Office automation tools to improve delivery timelines and documentation consistency.
- Created reusable requirement templates, governance workflows and AI-assisted contextual prompt structures supporting enterprise delivery teams.
- Automated reconciliation, reporting, operational tracking and data validation processes using Excel VBA, Power Query and workflow automation approaches.
- Leveraged AI-enabled approaches to improve user story generation, backlog refinement support, documentation consistency and requirement traceability.
- Supported process optimization initiatives focused on reducing manual effort, improving stakeholder collaboration and increasing Agile delivery efficiency.
Professional Expertise
- Business Systems Analysis & Requirement Engineering
- Commercial Credit Decisioning & Banking Transformation
- Commercial Lending & Enterprise Banking Workflows
- Enterprise API Integration & MuleSoft Orchestration
- Legacy-to-Cloud Migration Programs
- Gap Analysis & Future-State Solution Design
- Legal, Compliance & Governance Data Coordination
- Vendor Management & Third-Party Integration Coordination
- Insurance Modernization & Claims Platforms
- Power Automate, Copilot & LLM-Based Automation
- Context Engineering & Requirement Standardization
- Agile / SAFe / Scrum Delivery
- Process Automation & Workflow Optimization
- Stakeholder Workshops & Executive Communication
- UAT Strategy, Reconciliation & Data Validation
- Snowflake Modernization & Enterprise Data Transformation
- Enterprise Reporting & Operational Analytics
- Proposal Support, Estimation & Delivery Planning
Timeline
Senior Business Systems Analyst / Enterprise Transformation Consultant
COGNIZANT TECHNOLOGY SOLUTIONS/Client:Leading Canadian Financial Institution
02.2022 - Current
Lead Business Systems Analyst / Modernization Lead
COGNIZANT TECHNOLOGY SOLUTIONS | Client: Global Insurance & Actuarial Services Provider
05.2016 - 01.2022
Business Systems Analyst / Technical Business Analyst
COGNIZANT TECHNOLOGY SOLUTIONS
05.2012 - 05.2016
Technical Analyst / Business Systems Analyst
TECH MAHINDRA
Bachelor of Technology - Electronics & Communication
Cochin University of Science and Technology