Sundus Moin
San Jose
Summary
Results-driven Sales Professional with 10 years of experience in the hospitality industry. Proven track record of driving revenue growth, building strong client relationships, and exceeding sales targets. Skilled in identifying new business opportunities, developing effective sales strategies, and delivering exceptional customer service. Adapt at collaborating with cross-functional teams to optimize sales performance and ensure guest satisfaction.
Overview
11
11
years of professional experience
Work History
SMERF Sales Manager
Hotel Nia, Autograph Collection by Marriott
07.2023 - Current
- Maximized hotel occupancy rates by proactively identifying potential clients and promoting group bookings.
- Analyzed market trends to accurately forecast demand and optimize inventory allocation.
- Developed long-term relationships with clients for sustained business growth and repeat bookings.
- Consistently exceeded quarterly sales targets through proactive pipeline management and diligent prospecting efforts.
- Championed innovative approaches in addressing unique customer requirements, solidifying long-term partnerships with key stakeholders in the SMERF market.
- Managed a diverse portfolio of accounts, ensuring timely communication and personalized service for each client.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining quality standards.
- Managed potential channel conflict by fostering excellent communication and strict adherence to channel rules of engagement.
- Met and exceeded targets and growth metrics within assigned partner accounts.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Country Sales Manager
Radisson Hotels Group Oman
10.2022 - 11.2023
- Develop and execute comprehensive sales strategies and plans to achieve revenue targets and drive business growth within the assigned country or territory.
Sales Manager
Ramada Qurum Beach Hotel Muscat, Oman
03.2017 - 09.2021
- Develop and implement effective sales strategies, plans, and goals to achieve revenue targets and maximize occupancy.
Sales Executive
Ramada Qurum Beach Hotel Muscat, Oman
03.2013 - 03.2017
- Developed and executed strategic sales plans to drive revenue growth for [Hotel/Resort].
Education
B.Com With Tourism Specialization in Marketing -
Christ College Bangalore
09.2006
CBSE (12th) -
Indian School Muscat
06.2004
ICSE(10th) -
Sophia High School, India
01.2004
Skills
- Revenue Generation
- Client Relationship Management
- Sales Strategy Development
- Market Research
- Team Collaboration and Leadership
- Exceptional Customer Service
- CRM Systems and Sales Tools
- New Business Development
Languageproficiency
- English
- Hindi
- Urdu
Languages
English
Full Professional
Urdu
Professional Working
Hindi
Full Professional
Arabic
Elementary
Timeline
SMERF Sales Manager
Hotel Nia, Autograph Collection by Marriott
07.2023 - Current
Country Sales Manager
Radisson Hotels Group Oman
10.2022 - 11.2023
Sales Manager
Ramada Qurum Beach Hotel Muscat, Oman
03.2017 - 09.2021
Sales Executive
Ramada Qurum Beach Hotel Muscat, Oman
03.2013 - 03.2017
B.Com With Tourism Specialization in Marketing -
Christ College Bangalore
CBSE (12th) -
Indian School Muscat
ICSE(10th) -
Sophia High School, India
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