Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sundus Aden

Ottawa

Summary

Dynamic professional with extensive background at BIM Supermarket with a focus on customer service and cash handling. Provided evidence of staff optimization and enhanced customer satisfaction through efficient problem-solving and effective teamwork. Familiar with POS systems and dedicated to fostering a positive work culture.

Overview

3
3
years of professional experience

Work History

Store Manager's Assistant

BIM Super Market
11.2023 - 07.2025
  • Optimized staffing levels by assisting in the scheduling process, balancing employee needs with business requirements.
  • Contributed to a positive workplace environment by fostering strong relationships with colleagues and leading by example.
  • Mentored new hires during their onboarding process, providing guidance on company policies and best practices for exceptional customer service.
  • Enhanced customer satisfaction through attentive service and efficient resolution of concerns.

Store Cashier

BIM Supermarket
01.2022 - 10.2023
  • Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
  • Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.
  • Enhanced customer satisfaction by efficiently processing transactions and providing excellent service.

Education

Bachelor of Arts - Public Administration

Puntland State University
Garowe Somalia
09-2020

Skills

  • Customer service
  • cash handling
  • Staff management
  • POS systems
  • Multitasking Abilities
  • Problem-solving abilities
  • computer

Languages

English
Turkish
Arabic

Timeline

Store Manager's Assistant

BIM Super Market
11.2023 - 07.2025

Store Cashier

BIM Supermarket
01.2022 - 10.2023

Bachelor of Arts - Public Administration

Puntland State University

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Sundus Aden