Sunday Oche

Housekeeping Room Attendant

Radisson Blu Hotel

01.2022 - Current

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Sorted, laundered and put away various laundry items.
Polished fixtures to achieve professional shine and appearance.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Handled requests for extra linens, toiletries and other supplies.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
Contributed to high guest satisfaction by promptly responding to requests for additional supplies or services.
Reduced environmental impact by implementing water-saving cleaning techniques and using eco-friendly products.
Fostered positive guest experience, ensuring all rooms met hotel's high standards for cleanliness and comfort.
Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
Improved team performance by sharing best practices and cleaning tips with new staff members.
Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
Fostered positive relations with guests by greeting them warmly and addressing any concerns promptly.
Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
Enhanced guest comfort by adjusting room settings according to preferences noted in their reservations or previous stays.
Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Responded to requests from patrons for linens and toiletries.
Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Summary

Overview

Work History

Housekeeping Room Attendant

Education

High School Diploma -

Skills

Languages

Certification

Interests

Timeline

Housekeeping Room Attendant

High School Diploma -

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