SUNDAY ABODUNRIN
Saskatoon,SK
Summary
Customer-focused retail leader with experience coaching teams, managing daily store operations, and delivering personalized service to customers. Maintains merchandising standards, supports sales goals, and manages cash handling and reporting tasks. Builds a welcoming shopping environment through consistent, hands-on leadership.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Shift Leader
Marks
Saskatoon, Ca
04.2025 - Current
- Lead daily store operations while ensuring every customer receives friendly, professional, and personalized services.
- Coached and supported team members, enhancing sales performance and ensuring high customer service standards.
- Assisted Store Manager in coordinating daily operations and resolving customer concerns, contributing to a positive customer experience.
- Complete opening and closing procedures, cash reconciliation, and daily reporting accurately.
- Maintained attractive merchandise displays and organized sales floor, promoting an inviting shopping environment.
- Monitor inventory levels, replenish stock, and help reduce inventory loss through effective loss prevention practices.
- Foster a positive team environment by leading through example and encouraging collaboration.
Sales Lead
Peavey Mart LP
Saskatoon, Ca
04.2024 - 04.2025
- Supported store sales goals through consultative selling and product expertise, contributing to overall revenue growth.
- Identified customer needs and recommended products to enhance customer satisfaction and drive repeat business.
- Built lasting customer relationships through friendly, knowledgeable, and professional interactions.
- Resolved customer concerns promptly while maintaining a positive shopping experience.
- Trained and mentored new team members on customer service, sales techniques, and company procedures.
- Supported visual merchandising, promotional displays, and inventory replenishment to maximize sales opportunities.
- Collaborated with management to uphold operational excellence and enhance store performance.
Operations Supervisor
Effect Network Comm
Lagos
09.2018 - 12.2023
- Supervised daily business operations, ensuring team success in fast-paced environment
- Coached and developed staff, enhancing customer service and teamwork skills
- Managed inventory and product displays, streamlining operational processes
- Maintained compliance with company policies and operational standards.
- Assisted with implementing sales initiatives that increased customer engagement and business performance.
- Built positive relationships with customers while resolving concerns professionally and effectively.
Education
Professional Postgraduate Diploma - Customer Relationship Management
The Institute Of Customer Relationship Management
Nigeria12-2012
High School Diploma -
Federal Polytechnic Offa
Nigeria12-2011
Skills
- Retail sales leadership
- Sales growth and achievement
- Customer service excellence
- Sales coaching and motivation
- Team leadership
- Team training and development
- Customer relationship management
- Conflict resolution skills
- Complaint resolution expertise
- Customer service oversight strategies
- Team motivation strategies
- Visual display strategies
- Inventory management
- Inventory control practices
- Shrink reduction techniques
- Cash handling and POS systems
- Store procedures management
- Opening and closing procedures
- Operational support functions
- Financial Reporting processes
- Problem-solving abilities
- Attention to detail skills
- Staff engagement initiatives
- Onboarding Programs programs
- Team Meeting Coordination techniques
- Valid Saskatchewan Class 5 driver's license and collaboration skills
- Microsoft Office proficiency
- Team motivation
- Staff training
- Team leadership
- Complaint resolution
Personal Information
Driving License: Valid Saskatchewan Class 5 Driver's Licence
Certification
Service Best Certificate – Saskatchewan 2024, First Aid & CPR 2024, Certified Customer Service Professional 2012, Valid Class 5 Driver's License
Timeline
Shift Leader
Marks
04.2025 - Current
Sales Lead
Peavey Mart LP
04.2024 - 04.2025
Operations Supervisor
Effect Network Comm
09.2018 - 12.2023
Professional Postgraduate Diploma - Customer Relationship Management
The Institute Of Customer Relationship Management
High School Diploma -
Federal Polytechnic Offa