Summary
Overview
Work History
Education
Skills
Timeline
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Sundaramoorthy Sokkar

Toronto,ON

Summary

Proven track record of enhancing financial accuracy and customer satisfaction at Ainsworth Inc., leveraging exceptional analytical skills and a detail-oriented approach. Excelled in bank statement reconciliation and dispute resolution, demonstrating strong multitasking abilities and a commitment to professionalism. Proficient in QuickBooks and Microsoft Excel, embodying a results-driven mindset with a focus on continuous improvement.

Overview

10
10
years of professional experience

Work History

Accounting Associate

Ainsworth Inc.
07.2024 - 09.2024
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
  • Increased departmental organization by maintaining accurate records of financial transactions and creating detailed reports.
  • Directed gathering of required documentation and files for account audits and completed reviews.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Ensured adherence to GAAP standards by maintaining proper documentation supporting all financial transactions recorded in the general ledger.

Merchandise Associate

Walmart
08.2019 - 08.2021
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Communicated with vendors to answer questions, order samples and resolve issues.

Customer Service Representative

Tamilnad Mercantile Bank
06.2014 - 09.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Prepared weekly, monthly reports and submitted on time.
  • Having knowledge and hand-on experience in AML/KYC terms.
  • Analyzed company income statement/balance sheet and calculated loan eligibility amount.

Education

High School Diploma -

Trios College
09.2024

Master of Arts - Development Administration

Gandhigram Rural University
India
05.2010

Skills

    Invoice Processing

    Accrual Accounting

    Bank Statement Reconciliation

    Exceptional Analytical Skills

    Multitasker and team player

    Microsoft Office and Microsoft Excel

    Knowledge in Quickbooks, sage 50 & sage 300

    Knowledge in concepts ASPE/GAAP

    Payroll Compliance Professional (PCP)

    work experience in GL Accounts

Timeline

Accounting Associate

Ainsworth Inc.
07.2024 - 09.2024

Merchandise Associate

Walmart
08.2019 - 08.2021

Customer Service Representative

Tamilnad Mercantile Bank
06.2014 - 09.2018

High School Diploma -

Trios College

Master of Arts - Development Administration

Gandhigram Rural University

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Sundaramoorthy Sokkar