Sunanda Benjamin
Guelph,Canada
Summary
Dynamic and results-driven professional with extensive experience at York Region Public Health, excelling in case management and strategic decision-making. Proven ability to engage with clients empathetically while implementing preventive health strategies. Skilled in clinical documentation and adept at multitasking in high-pressure environments, ensuring optimal care for vulnerable populations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Stone Road Family Dental
Guelph, Ontario
05.2022 - 03.2025
- Collaborated with other healthcare professionals regarding patient care planning.
- Kept track of treatment information in patient records.
- Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities.
- Cared for patients using advanced tooth cleaning methods.
- Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
- Sterilized dental instruments before each procedure according to infection control protocols.
- Applied fluoride treatments to protect teeth against cavities.
- Established clean, sterile and welcoming environment for patients.
- Customized dental prophylactic treatment to meet individual patients' needs.
- Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
- Performed periodontal charting to record the condition of patients' gums.
Workplace and Institutional Case Manager
York Region Public Health
01.2021 - 01.2022
- Conducted workplace and institutional case management focused on comprehensive disease control measures.
- Maximized care in vulnerable sectors by coordinating with Public Health Investigators to provide current IPAC procedures.
- Directed large-scale outbreak responses according to internal procedures and Ministry of Health guidelines.
- Streamlined information organization using Microsoft applications.
- Managed individuals' health history records through Connecting Ontario.
- Maintained high levels of care and understanding while providing continuous support to institutionalized individuals via phone calls.
- Assisted managers, physicians, and healthcare team through advice consultations.
- Ensured consistent communication between institutional managers and supervising team on a daily basis.
- Remained current through consistent attendance at professional development meetings.
Dental Assistant
Dawson Dental Centers
01.2020 - 01.2021
- Handled various assigned dental tasks and advanced into Registered Dental Hygienist.
- Worked in diverse dental locations to fulfill clinical and office duties.
- Review health and medical records comprehensively at each visit.
- Performed various dental radiographs such as PA, BW, FMX, and panoramic based on patient needs.
- Recorded comprehensive information during initial patient assessments.
- Utilized various cleaning methodologies to maintain oral hygiene.
- Coordinated with client's dentist to analyze oral health conditions and formulated effective treatment strategies.
- Developed systems to optimize client comprehension and recall management.
- Provided professional advice on improving dental aesthetics.
- Researched and documented client insurance plans to optimize financial and oral health care solutions.
- Managed appointment bookings to ensure consistent client follow-ups for hygiene and treatment needs.
- Implemented advanced disinfection techniques ensuring optimal hygiene protocols were upheld.
- Utilized Dentrix and RecallMax to contact patients via calls, emails, and texts for booking updates.
- Coordinated scheduling for various internal events.
Dental Assistant
Altima Dental Centers
01.2012 - 01.2019
- Executed delegated assistant duties diligently.
- Visited multiple dental facilities to fulfill professional responsibilities in clinical and administrative roles.
- Ensure comprehensive updates of health records at each visit.
- Charted information from new patient evaluations.
- Developed treatment plans based on dentist's evaluations.
- Coordinated appointment scheduling ensuring timely follow-ups.
- Execute infection control according to the latest protocols.
- Utilized comprehensive daily checklists.
- Ensured efficient client greeting and seating through effective administration.
- Entered client information accurately, sent details to insurance, processed charges for appointments and clarified breakdowns.
- Recorded and managed incoming client labs.
Dental Assistant
Yorkdale Dental Centre
01.2010 - 01.2012
- Handled various responsibilities assigned by a team of three dentists, specializing in left-handed dentistry.
- Performed charting, filing, supply replenishment, suction line evacuation as well as start and end of day tasks.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Cosmetician / Consultant
Shoppers Drug Mart
01.2009 - 01.2010
- Employed specialized skills acquired within the Medical Spa sector.
- Engaged with customers through greetings and conversations.
- Consulted with customers regarding their skincare and cosmetic needs.
- Administered inventory control and payment handling.
Dental Assistant Floater and Sterilization Assistant
Today's Family Dental
01.2008 - 01.2010
- Facilitated efficient daily operations by working alongside 4 other assistants and providing support to a total of 13 dental professionals.
- Executed chair-side duties efficiently.
- Performed digital imaging tasks, securing accurate linkage to designated monitors.
- Collaborated with admin utilizing Abeldent for scheduling.
- Supported dental procedures by helping with wire removal, bracket fitting and excess cement cleanup.
Education
Dental Hygiene Diploma -
Trillium College
01.2010
Dental Office and Chair side Assistant Diploma -
CDI College
01.2007
Health Sciences Certificate -
George Brown College
01.2003
International Retail Travel Sales Certificate -
TAFE College
01.2001
Skills
- Strategic Decision Making
- Administrative skills
- Organizational skills
- Time management
- Strong Interpersonal Communication
- Customer Engagement
- Patient Oral Hygiene Education
- Fundamental Dental Procedures
- Advanced Isolation Methods
- Preventive Health Strategies
- Adaptability in High-Pressure Environments
- Coordinated Multitasking Skills
- Lab procedures
- Sterilizing procedures
- Inventory management
- Clinical documentation
- Case management
References
Available upon request
Certification
Certified Cardiac Pulmonary Resuscitation (CPR)
Certification in First Aid
Timeline
Dental Hygienist
Stone Road Family Dental
05.2022 - 03.2025
Workplace and Institutional Case Manager
York Region Public Health
01.2021 - 01.2022
Dental Assistant
Dawson Dental Centers
01.2020 - 01.2021
Dental Assistant
Altima Dental Centers
01.2012 - 01.2019
Dental Assistant
Yorkdale Dental Centre
01.2010 - 01.2012
Cosmetician / Consultant
Shoppers Drug Mart
01.2009 - 01.2010
Dental Assistant Floater and Sterilization Assistant
Today's Family Dental
01.2008 - 01.2010
Dental Hygiene Diploma -
Trillium College
Dental Office and Chair side Assistant Diploma -
CDI College
Health Sciences Certificate -
George Brown College
International Retail Travel Sales Certificate -
TAFE College
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