Sunaiya
Sydney,Nova Scotia
Summary
Accomplished sales executive with two years of sales leadership success. It boosts revenue, builds a pipeline to exceed sales objectives, and increases partnerships. Dependable seeks out opportunities to go beyond the basics, improve processes, and increase customer satisfaction. Detail-oriented, organized, and meticulous employee. Works at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Advisor sales
Concentrix
12.2022 - Current
- Built and maintained relationships with clients to provide ongoing support.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Trained in OTC calls to assess clients' needs and present suitable promoted products, dealt with elderly members to help them order their medication through their insurance company, and worked with marketing leaders to create targeted campaigns that aligned with sales goals and brand perception.
Professional Development
04.2022 - 08.2022
Founded and led a startup focused on creating a cutting-edge website and app tailored for students aspiring to gain admission to top universities and colleges. Addressed a critical gap in the market by providing comprehensive guidance and resources to navigate the complex higher education application process effectively. Designed innovative tools to empower students with personalized advice, enhancing their chances of academic success and achieving their educational goals.
Production Manager
Three 13 Solutions
03.2021 - 06.2022
- Developed sales leaders to implement and execute strategic initiatives, manage key
accounts and close deals. - Collaborated with marketing leaders to develop targeted campaigns aligned with sales
objectives and brand imaging. - Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
Client Service Assistant
Saanjh Yatra
04.2019 - 06.2020
- Estimated production levels by reviewing logs, reports, and datasheets, and implemented corrective action to meet objectives.
- Enhanced client satisfaction by providing timely and accurate information on products and services.
- Worked with engineering to improve equipment operations, reduce operational bottlenecks, and optimize setup times.
Education
Healthcare Management - Management And Leadership
Cape Breton University
Sydney, Nova Scotia05.2024
Product Management -
Duke Corporate Education
Online 05.2022
BSC (MEDICAL) -
Punjabi University
Bathinda05.2020
High School -
Dalhousie Public School
Dalhousie 05.2017
Skills
- Sales proposal development
- Verbal communication
- Personal services: Schedule appointments
- Customer relations Multitasking
- Teamwork Collaboration
- Advance Excel sheets
- Sales team leadership
- Merchandising serves customers
- Regulatory reporting Team development
- UI/UX designs
- Relationship Building
- Customer service expert
Certification
- First Aid and CPR Course
- Food Handlers and Safety
- Volunteer
- Product Management
- Digital Marketing
Languages
English
Hindi
Punjabi
Availability
- Monday: Full day
- Tuesday: Full day
- Wednesday: Full day
- Thursday: Full day
- Friday: Full day
- Saturday: Full day
- Sunday: Full day
References
- Mandeep Singh, Humana Rxe Concentrix, +1 (902) 549-3041
- Damanpreet Kaur, Bostan Pizza, +1 (902) 549-0643
- Dikshat Chawla, Concentrix, +1(647)407-4254
- Ali Hasni, Founder and CEO, +919920212313
Hobbies and Interests
- Reading Novels
- Cooking different cuisines
- Volunteer to help people
- Learn about advanced technology
- To interact with different people
Timeline
Advisor sales
Concentrix
12.2022 - Current
Professional Development
04.2022 - 08.2022
Production Manager
Three 13 Solutions
03.2021 - 06.2022
Client Service Assistant
Saanjh Yatra
04.2019 - 06.2020
Healthcare Management - Management And Leadership
Cape Breton University
Product Management -
Duke Corporate Education
BSC (MEDICAL) -
Punjabi University
High School -
Dalhousie Public School
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