Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hi, I’m
Sunaina Sharma
Mississauga,ON
Summary
Overview
10
years of professional experience
Work History
SofinaMississauga, ON
Line Worker
03.2022 - Current
Job overview
- Used established assembly instructions to complete jobs.
- Built and packaged products to comply with multiple work orders and deadlines.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Examined final products for conformance with quality and design standards.
- Monitored production line to watch for pile-ups or jams.
- Packed finished goods into correct packages or boxes.
Co-operative bankRopar, Punjab
Intern
08.2015 - 11.2022
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Educated customers on special pricing opportunities and company offerings.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Advised customers on promotions, sales procedures and strategies for maximizing results from company products.
- Built and deepened relationships with account representatives to support long-term company objectives.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Consulted with customers regarding needs and addressed concerns.
- Modified, opened and closed customer accounts.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Verified amounts and integrity of every check or funds transfer.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
AccentuateChandigarh, India
HR Recruiter, HR Manager
08.2017 - 09.2019
Job overview
- Explained job duties, compensation and benefits to potential candidates.
- Supported hiring efforts domestically and internationally.
- Participated in local job fairs and recruitment events for prospective hiring.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Utilized internal recruiting systems to record, update and track all candidate progress.
- Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
- Managed candidate activity within Applicant Tracking System (ATS).
- Facilitated job application processes for qualified candidates.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Recruited applicants for vacancies to fill open positions with qualified staff.
- Communicated with supervisors to plan and review employee evaluations.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Provided HR consultation services to leadership and department heads.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
uncle jack'sRopar, Punjab
Team Member & Cashier
06.2015 - 12.2015
Job overview
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Refreshed inventory supplies for drink and napkin stations.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
WebastralMohali, Punjab
Internship Student
03.2014 - 05.2014
Job overview
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Learned tenets of professional office behavior and thoughtful collaboration.
- Shadowed staff and learned advanced work.
- Compiled, modeled and reported on data for staff members as directed.
- Participated in research to support goals and objectives of employer and assigned team.
- .
- Processed incoming and outgoing mail for office staff as directed.
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Responded quickly to questions and inquiries via phone and email.
- Prepared administrative and financial reports.
- Participated in company and department meetings.
- Built professional working relationships with peers and supervisors.
- Supported day-to-day operations, assisting teammates with various tasks.
- Resolved issues to meet customer requirements.
Education
Lambton CollegeToronto, ON
Financial Planning And Wealth Management from Finance
09.2023
University Overview
Punjabi University PatialaPatiala
MBA from HR And Finance
09.2017
University Overview
Punjabi University PatialaPatiala
BBA from Business
09.2015
University Overview
Government Senior Secondary School Ropar
High School Diploma
03.2012
University Overview
Skills
- Attention to Detail
- Teamwork and Collaboration
- Dedicated and Strong Work Ethic
- Interpersonal Communication
- Waste Disposal
- Product Labeling and Packaging
- Punctual and Dependable
- Production Documentation
- Health and Safety Regulations
- Defects Identification
- Teamwork and Coordination
- Good Communication
- Picking and Packing
- Following Instructions
Timeline
Line Worker
Sofina
03.2022 - Current
HR Recruiter, HR Manager
Accentuate
08.2017 - 09.2019
Intern
Co-operative bank
08.2015 - 11.2022
Team Member & Cashier
uncle jack's
06.2015 - 12.2015
Internship Student
Webastral
03.2014 - 05.2014
Lambton College
Financial Planning And Wealth Management from Finance
Punjabi University Patiala
MBA from HR And Finance
Punjabi University Patiala
BBA from Business
Government Senior Secondary School
High School Diploma
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